Importing photos to iPhoto, message "iPhone is locked with a passcode"

Hi,


I recently upgraded from an iPhone 4 to an iPhone 4s. SInce upgrading, whenever I connect my iPhone 4s to my Mac to import photos from its camera roll, I get the message below ("Photos in the camera roll on "User's iPhone" cannot be viewed or imported because the iPhone is locked with a passcode. You must enter your passcode on the iPhone to view or import them.)


User uploaded file


Problem is - my phone isn't locked (it has a passcode, but I've entered it and my iPhone is unlocked, showing its home screen). The Mac I'm connecting to is the one I sync my photos with, and sync my iTunes content with. Restarting the Mac and iPhone seems to fix the problem, but it comes back the next time.


Any tips?


Many thanks,


Greg

Posted on Jan 1, 2012 1:08 AM

Reply
47 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Importing photos to iPhoto, message "iPhone is locked with a passcode"

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.