I accidentally synced all the pictures from my laptop onto my iphone4. It won't let me delete the pictures. How do I get rid of them? They are just wasting space.

I don't have a Mac, I have a toshiba running on windows (not sure what year, I think it is 2008). Please explain it in simple terms, I have no problem with technology but it hates me.

iPhone 4S

Posted on Jan 1, 2012 7:44 PM

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39 replies

Jan 1, 2012 7:49 PM in response to SabrinaRose

Connect your iPhone to iTunes. When you see it appear in iTunes on the left side under Devices, click on it. Now go to the Photos tab on the right and click on it. Here you want to deselect the pictures you don't want to appear on your phone by unchecking them (or to remove them all deselect Sync Photos From). Press the Apply button on the bottom to resync your phone and remove the pictures.

Jan 1, 2012 7:53 PM in response to SabrinaRose

With your iPhone connected to iTunes, select it under Devices in the iTunes source list on the left hand side to make the various options for your iPhone sync preferences with iTunes available in the main iTunes window. Select Photos for your iPhone sync preferences with iTunes. To remove all photos on your iPhone that were transferred from your computer, deselect Sync Photos, select Apply followed by a sync.

Jan 1, 2012 8:13 PM in response to SabrinaRose

This should have removed all pictures other than the ones in your Camera Roll, and the iTunes display is indicating that it did delete these pictures based on the change you saw on the Capacity bar. Check your phone to see if there are still pictures other than in Camera Roll. (If you want to delete pictures in Camera Roll, that's a different procedure.)

Jan 1, 2012 8:22 PM in response to ckuan

the photos are just under the photos icon loaded on the phone already. i don't know which of the three catagories that is. All of them are in folders within the normal app (the one that has a flower as the picture).


I guess that means I need to use the icloud but I don't have that actived and don't know how to use it.


I just got my iphone for Christmas which maybe why i am having so many problems since I have never had one before.

Jan 1, 2012 9:16 PM in response to SabrinaRose

If you haven't actived iCloud you don't have Photo Stream, and if you read the entire discussion you will see that we've already tried to resolve this using iTunes.


SabrinaRose, let's try closing the Photo app and restarting it. Press the home button on your phone once to return to the home screen. Then press the home button twice quickly to bring up the list of recently use apps at the bottom of the screen. Locate the Photos icon (with the yellow flower on it) in this list, if you don't see it, swipe the icons until you do. When you find it, press and hold it until it jiggles. Then press the red minus sign on it. Now press the home button once and open Photos again and see if anything changed.

Jan 1, 2012 9:25 PM in response to SabrinaRose

The only thing I can think of to try is to reset your phone. Don't worry, you won't lose any data. To do this hold the on/off button on the top of the phone and the home buttons simultaneously for 10-15 seconds until you see the Apple logo. You sill first see a red slider appear to turn the phone off -- ignore this. When you see the Apple logo release both buttons and wait for the phone to restart (this will take a few seconds to complete). Then open Photos and see if anything changed.

Jan 1, 2012 9:34 PM in response to SabrinaRose

At this point I would suggest you take your phone to the Apple store and let them have a look at it. Take a print out of this discussion with you so they will know what you've already tried, including: deselecting Photos in iTunes and resyncing (which showed a reduction in photo space on your phone but apparently didn't actually remove the photos), trying to delete individual photos from these folders, trying to delete the empty folders, stopping and restarting the Photos app, and resetting your phone. Hopefully they will be able to sort this out for you.


Sorry we couldn't fix it tonight. Have a happy new year!

Jan 1, 2012 9:57 PM in response to SabrinaRose

Plug you iPhone into your computer, select the iPhone, select the photos tab. Now check (not uncheck) the sync photos from... Select the folder where the photo came from, click apply then sync, now uncheck the sync photos box, click apply, it will ask you if you want to remove the photos click remove, it will not delete other photos exept the ones in the folder that was synced. Then click sync and the photos will be removed

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I accidentally synced all the pictures from my laptop onto my iphone4. It won't let me delete the pictures. How do I get rid of them? They are just wasting space.

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