help has anyone seen this message before?

Question

Level 1

0 points

help has anyone seen this message before?

so i go to the app store to buy os x lion and i really excited. i hit buy for 29.99 and the usual "we need your password deal pops up". but i look at the email and it reads atthegeek@gmail.com. this is not me and i have know idea how this is on my account! so i just put in my username and password and i get this message. "There was an error in the App Store. Please try again later. (4)" and then "Unknown error". please can anyone help? 😟

MacBook Pro, Mac OS X (10.6.8)

Posted on Jan 1, 2012 11:52 PM

Reply

Answer 1

Jan 1, 2012 11:54 PM in response to HeyItsFuzzy

Was the erron 42408

Reply

Answer 2

MattV.

Level 2

235 points

Jan 1, 2012 11:56 PM in response to HeyItsFuzzy

Navigate to "Store --> Sign Out" and then attempt to sign in by selecting "Store --> Sign In". You should be able to make your purchase now 🙂

Reply

Answer 3

HeyItsFuzzy Author

Level 1

0 points

Jan 1, 2012 11:58 PM in response to burtonsnowboarder

no

Reply

Answer 4

HeyItsFuzzy Author

Level 1

0 points

Jan 2, 2012 12:00 AM in response to MattV.

in my updates, i have an os x lion update and i dont even have the program! and when i click update, it says i have to be logged in as atthegeek@gmail.com! help?

Reply