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Can I send photo via email not upside down?

When I take photos on my iPhone 4s using the +volume button and then email them or synchronize with windows xp, photos are upside-down.

iPhone 4, iOS 5, same on ipad

Posted on Jan 4, 2012 11:36 PM

Reply
46 replies

Jan 13, 2012 2:30 AM in response to mfarqwa

Well, there are standard and convention which software are built. It reminds me of IE6, lots of web developers had to work around the bugs found in IE6 because it doesn't follows the WEB standard, it's MS propriety implementations and they have the biggest market share. Now that MS is dropping IE6 and is conforming to the WEB standard, millions of web sites doesn't have to do the extra work that doesn't actually benefit anybody. One place made the change, millions benefit. Just because MS has big market share doesn't make it right to not implementing it correctly.


By the way, we are just users here like you and not Apple fanboy that you think. Also you are not talking to Apple employees but just your friendly Internet neighbors trying to help. I do use Windows at home besides my iMac.

Like I've said try irfanview or from Dave's tip faststone image viewer and see that if the software is done right everything is good. Try it out it is free, whining won't change your situation.

Jan 13, 2012 8:05 AM in response to ckuan

I don't know if I can make myself any clearer:


THE IPHONE INTERNAL CAMERA IS UPSIDE DOWN.


Why should I have to use 3rd party software to send photos and video to people from my phone? What if I'm out and am not near my computer? Do I have to send a disclaimer with the photo/video and list all the 3rd party software/s that the receiver needs to download in order to view the photo/video upright if they're receiving it upside down????


How amateurish would you look if sending photo/video to a client, or a potential client and they receive it upside down and you tell them that THEY need 3rd party software??

Jan 13, 2012 9:07 AM in response to ckuan

Irfanview installed, ok. It works, Thank you Dave; so when I synch my photos now they are correct. But the problem is still there: when I email photos form my iphone 4s, the receiver will get them, in most of the situation, upside down. I would be so easy to Apple, at least, to rotate the iphone internal camera so that when we use the +volume upside to shot (as in Apple video adv by the way) photos are in the correct rotation...

Jan 13, 2012 10:47 AM in response to mfarqwa

mfarqwa wrote:


I don't know if I can make myself any clearer:


THE IPHONE INTERNAL CAMERA IS UPSIDE DOWN.


Why should I have to use 3rd party software to send photos and video to people from my phone? What if I'm out and am not near my computer? Do I have to send a disclaimer with the photo/video and list all the 3rd party software/s that the receiver needs to download in order to view the photo/video upright if they're receiving it upside down????


How amateurish would you look if sending photo/video to a client, or a potential client and they receive it upside down and you tell them that THEY need 3rd party software??

Why not just relax and take your pictures with the "+" and "-" buttons on the bottom left instead of the top right of the camera?


The use of the "+' button as an alternative way to take a picture was introduced long after millions of the camera had been shipped.

Jan 13, 2012 12:13 PM in response to AdjuvantJohn

AdjuvantJohn wrote:


Why not just relax and take your pictures with the "+" and "-" buttons on the bottom left instead of the top right of the camera?



How does that help the millions of owners out there? You think they're all reading this thread?


The use of the "+' button as an alternative way to take a picture was introduced long after millions of the camera had been shipped.


No sh#t Sherlock! That's exactly why a software update to 'flip' the camera is needed.

Jan 13, 2012 5:03 PM in response to mfarqwa

mfarqwa wrote:


I don't know if I can make myself any clearer:


THE IPHONE INTERNAL CAMERA IS UPSIDE DOWN.


Why does that matter to you, whether it is upside down, inside out or flat? That's what EXIF is for. Software are made to read it not you.

mfarqwa wrote:


Why should I have to use 3rd party software to send photos and video to people from my phone? What if I'm out and am not near my computer? Do I have to send a disclaimer with the photo/video and list all the 3rd party software/s that the receiver needs to download in order to view the photo/video upright if they're receiving it upside down????


To be professional, you should make aware that some system is not doing justice to your photos and it's not your fault. What's wrong with that. (eg. you need to inform user to install flash on computer if you use flash video)


mfarqwa wrote:


How amateurish would you look if sending photo/video to a client, or a potential client and they receive it upside down and you tell them that THEY need 3rd party software??

What happens then if your potential client happens to use a Mac. What are you going to tell them (same story isn't it)?

That's what you are at the moment claiming the world is flat and we have to change our view to match yours.

Remember, they also need computers to view what you send so having a 3rd party tool is not a hindrance or bad unless the 3rd party tool is worst than what you have.


Anyway, this is my last comment. Suit yourself. I'll use my time helping others who needs it. Over and out.

Jan 13, 2012 6:03 PM in response to ckuan

ckuan wrote:


Why does that matter to you, whether it is upside down, inside out or flat? That's what EXIF is for. Software are made to read it not you.


It matters because EXIF DOESNT EXIST FOR VIDEO


Second, because:

- when I buy a car, I do not drive it upside down

- when I build a house, I do not build it upside down

- when I walk, I do not walk on my hands

- when I play tennis I do not hold the head

- when I write with a pencil with the rubber on the end I do not write with the rubber

- when I use a hammer I do not hold it upside down

- when I use a saw I do now saw with it upside down... nor do I saw from the bottom up

- when I buy a normal photo/video camera I do not hold it upside down

- Fjg[cnh,x.mj7’7og.muvn,l;7]b78usm7mc.7bx;l.7l/uyf <<<<----- when I type on a keyboard I DO NOT type updside down


ckuan wrote:


To be professional, you should make aware that some system is not doing justice to your photos and it's not your fault. What's wrong with that. (eg. you need to inform user to install flash on computer if you use flash video)


Nothing I do professionally is upside down.


Flash is not shipped upside down.


ckuan wrote:

What happens then if your potential client happens to use a Mac. What are you going to tell them (same story isn't it)?


I don't see your point here, but let me tell you Macs are not shipped upside down.


ckuan wrote:

That's what you are at the moment claiming the world is flat and we have to change our view to match yours.


I'm not claiming the world is flat, I claiming the world is not upside down. My view is that the iphone's internal camera is upside down (when used as advertised). Are you disputing this view? If so, then it's you that's claiming the world is flat.


ckuan wrote:

Remember, they also need computers to view what you send so having a 3rd party tool is not a hindrance or bad unless the 3rd party tool is worst than what you have.


So, when grandma receives an email with an upside down photo, she should automatically save that photo, go and research why that photo's upside down, download appropriate 3rd party software/s, rotate it, admire it, then reply saying "thanks, that was worth the effort, keep sending them upside down, especially video because I now know how to rotate them".


ckuan wrote:

Anyway, this is my last comment. Suit yourself. I'll use my time helping others who needs it. Over and out.


Yep, your comments are REAAAAALLLLLLLY helpful. Instead of advising of a problem and trying to get the right people to see it so it gets fixed for EVERYONE, you prefer to help individuals by offering time consuming work arounds aka hacks. Yep, you're reallllllly helpful.


But it will benefit others to know that it's your last comment and that you're over and out. Hopefully you'll keep your word and then you WILL be helping others.

Jan 16, 2012 12:05 PM in response to mfarqwa

Let's start again.

Do a proper, repeatable, scientific test.


Take four videos (short) and 4 photos. All in a different orientation of the iPhone.

State which orientation they were taken in and then post them for others to test also.

Stae how you transfer them to your PC and also what software you are using to view them.

Post screenshots of your PC viewing the photos if it helps.


Maybe you have a faulty phone, maybe everybody sees them incorrectly the way you do or maybe not. Instead of ranting, do a proper test.


Somebody else has stated that some of their images are upside down, but others are not...all taken the same way.

Maybe your contribution of images and tests and results will help.


Show us.

Jan 16, 2012 5:15 PM in response to Dave Hutch

Dave Hutch wrote:


Let's start again.


No need to start again Dave. As I mentioned in my first post this issue is already being discussed in the bigger thread. I know I've spent a bit of time on this thread, but I'm just repeating what's in the bigger thread.


Dave Hutch wrote:


Do a proper, repeatable, scientific test.


Take four videos (short) and 4 photos. All in a different orientation of the iPhone.

State which orientation they were taken in and then post them for others to test also.

Stae how you transfer them to your PC and also what software you are using to view them.

Post screenshots of your PC viewing the photos if it helps.


No need for more testing. It has already been tested and confirmed. The iphone camera is upside down (when used as advertised).


Dave, I'm not sure if you've mentioned what you use, wether it's all Apple products or not. If so, you won't see what's being discussed. And if so, to give you an idea, you can do your own little test. Take a photo with your iphone as advertised, ie with the volume button top right (if you don't aleady). Transfer that photo to your computer any way that you wish. Open safari and just drag the photo into the safari window. Your photo should show up upside down. Even the Apple Genius' got it to look upside in the other thread.


Dave Hutch wrote:


Maybe you have a faulty phone, maybe everybody sees them incorrectly the way you do or maybe not. Instead of ranting, do a proper test.


If the internal camera is fitted in different orientations on different phones then that just makes Apple sloppy and I highly doubt that's the case!!


The purpose of my 'rant' is it needs to be fixed because EXIF doesn't exist for video.

Jan 19, 2012 1:29 AM in response to mfarqwa

mfarqwa wrote:

Dave, I'm not sure if you've mentioned what you use, wether it's all Apple products or not. If so, you won't see what's being discussed.

I use WIndows XP at work and OS Lion at home. I see no issues on either OS



mfarqwa wrote:

The purpose of my 'rant' is it needs to be fixed because EXIF doesn't exist for video.

Once again, I tested video with the buttons positioned top right and in XP, there were no problems. The video was not upside down

Jan 19, 2012 2:15 AM in response to Dave Hutch

Dave Hutch wrote:


mfarqwa wrote:

Dave, I'm not sure if you've mentioned what you use, wether it's all Apple products or not. If so, you won't see what's being discussed.

I use WIndows XP at work and OS Lion at home. I see no issues on either OS



mfarqwa wrote:

The purpose of my 'rant' is it needs to be fixed because EXIF doesn't exist for video.

Once again, I tested video with the buttons positioned top right and in XP, there were no problems. The video was not upside down


Well then, what more can I say?


Either:

1. You're doing it wrong,

2. All of us are doing it wrong,

3 Your phone is special


What software on XP are you using to display the photos and especially what software for the videos?

Jan 19, 2012 2:55 AM in response to mfarqwa

Because that's what many have reported.

Personally I use a photo editing photo and all orientation tags are respected and shown correctly, hence my comment.


I'm bored with this thread now. I've given you the necessary information to ensure you can view your photos correctly and have told you that I see no such issue with videos.

You can ignore the info or work with it, the choice is yours.


End of

Jan 19, 2012 3:19 AM in response to mfarqwa

mfarqwa wrote:

What software on XP are you using to display the photos and especially what software for the videos?

Look here (4 x images and 4 x videos all taken in all four orientations):


Windows Explorer showing incorrect image orientation (1st image is buttons top right)

User uploaded file


Windows preview also showing incorrect orientation

User uploaded file


Adobe Bridge showing correct orientation of images and landscape videos as per exif tags

User uploaded file


Faststone Image Viewer showing correct orientation as per exif tags

User uploaded file


QuickTime showing correct orientation for all videos

User uploaded file


All done on Windows XP SP3


Hope that helps

Can I send photo via email not upside down?

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