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User profile for user: stestardi
stestardi Author
User level: Level 1
0 points

iTunes cannot sync apps to the iPhone because the apps installed on the iPhone could not be determined

There are dozens of reports on this bug on the forums, and not one of the suggestions worked for me. After reading slocks post at https://discussions.apple.com/thread/3395256?answerId=17157627022#17157627022, I noticed that iTunes did indeed back up different apps each time I quit, restarted, and re-attempted sync, and that it always failed on the same one (USA Today in my case). I deleted USA Today from my phone, quit and restarted iTunes, and synced again. iTunes reinstalledUSA Today for some reason, but the sync completed then successfully, and all subsequent syncs also complete successfully. I then noticed that the App Store was promptimg me to update USA Today, which I did fully expecting that the update would cause the problem to recurr, but it did not. So it appears a corrupt app is causing this problem, and deleting the app from your phone may resolve it.


If you are getting this error, my suggestion is to watch during the sync, and note which application is being copied when the sync fails. Delete that app from your iPhone, and try to sync again. Please post the results here. Thanks!

Posted on Jan 6, 2012 1:23 PM

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7 replies
User profile for user: westsidegirly
westsidegirly
User level: Level 1
0 points

Jan 13, 2012 10:41 AM in response to stestardi

For me app wasn't the problem, the problem was the app needed updating. I updated all in my iPhone, but that wasn't doing it. I followed what someone else did and updated my apps "in iTunes" and it was perfect!


W Buchanan



Confirmed!


I was getting the same error message. After reading your post, I updated all my apps in iTunes. Sync worked as normal after that. Now we'll have to see if this happens again when other apps are updated.


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User profile for user: leehaoyong
leehaoyong
User level: Level 1
0 points

Oct 19, 2012 6:00 AM in response to stestardi

I encountered the same problem but I have solved it.


I was upgrading my iPhone from the iPhone 4 to the iPhone 5 and I had synced everything else, music, pictures, contacts and settings but my apps would not sync.


Here are the things you have to make sure is done.


Transfer all purchase from your old phone to your PC.


Do the restore for all the other items from the old backup.


Now, in your new phone or the phone you want to copy the data to, go to the Apps tab and check, Sync Apps.


From there, you can select the apps that is already stored in your computer and manually check them.


All the previous notes, games and settings will be exactly the same as what you had.

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iTunes cannot sync apps to the iPhone because the apps installed on the iPhone could not be determined

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