Apple Care for iMac?

I'm really debating on whether I should buy it. Does anyone think it's a must have? And if I decide, do I have to get it BEFORE my 90 days complimentary thing runs out? Thank you!

Intel Core Duo iMac Mac OS X (10.4.4)

Posted on Feb 14, 2006 10:31 AM

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8 replies

Feb 14, 2006 10:51 AM in response to mms1648

mms1648: The 90-days reflects the "free" telephonic tech support for your new mac. The warranty is for one year from the date of purchase. That is, after 90 days, if you need warranty coverage, you're still good to go for the remainder of the 9 months, you'll just have to pay for the telephone call if it turns out that your problem is software related. If it's hardware related, I think you won't be charged for the call.

As for Applecare, it's one of those subjective decisions one must make. I've a Rev A I bought 11 months ago which works flawlessly, though I did have to have the power supply replaced 4 months ago. Had it been out of warranty, that alone would probably have set me back a few hundred dollars. For my $$, Applecare is well worth it. It gives you an additional 2 years of full warranty service (after the expiration of the 1st year), and all telephone calls are covered. Since the iMac is still new technology, the consensus seems to be to get Applecare and have peace of mind.

Feb 14, 2006 11:03 AM in response to Walt Durling1

Ok, so I have to get the Apple Care before the one year warranty? Well that's better than what I thought.

But what happens after three years of service? Can you buy another Apple Care or are you pretty much screwed after that?

And lastly, how much do these phone calls cost because I'm not expecting to have problems. My school has about 40 macs, 10 of which are G5s and they've never had a problem and they've had those since they were released. Hundreds of people have used and abused them but they have no warranty and yet still no issues to date. So if I had to choose between Apple Care and phone call fees, I'd take the phone call fees, if it's reasonably priced.

Feb 14, 2006 11:45 AM in response to mms1648

mms 1648

Get the AppleCare! You will be thankful you did, if anything ever happens in the span of 3 years from your date of purchase. Better safe than sorry.

In the case of your school not having any problems with their 40 MACs...well, they might just be fortunate to have no problems, but doubtful none of the machines ever had problems. They probably had a outside tecnician service their Macs...you just don't know about it.

In my case, I've been on both sides of the fence...Not having AppleCare and Having Applecare. The one-time I didn't have AppleCare, I paid like $400 for screen repair on my iBook, since then I sold it and bought a Powerbook w/ Applecare. My point is whenever you purchase something expensive as computers, its in your best interest to get some sort of warranty. In this case AppleCare is great to have...it's already paid for itself with my Powerbook Ti.

Case in point: I just sent my Powerbook in for servicing because I was getting horizontal lines on my screen. Then, the MAC genius discovered that there was something wrong with my harddrive. So, I'm getting practically the whole laptop serivced free under my AppleCare, which is about to expire in a few months. I'm guessing if I decided to fis it outside AppleCare it would run me $1K to fix, which is not worth it. Anyhow, I'm hoping they can't fix it and they offer to give me a Aluminum Powerbook that's comparable to my Titanium version. Hehehe!!! Wishful thinking but you never know.

Get the AppleCare! I bought it for my new iMac.

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Apple Care for iMac?

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