Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Conflict between Time Machine and Sugarsync

Hi everyone,


I was checking the integrity of my Time Machine backups for my differents macs and realized that some folders synced to SugarSync aren't backep up properly by Time Machine.

I've been able to replicate this problem on 4 different macs running 10.7.2 and the latest build of Sugarsync for Mac.


What happens is:

Initial Time Machine backup works fine. Incremental time machine backups work for some time and after a while changes in synced folders aren't updated in Time Machine backups although they are replicated in Sugarsync and amongst my computers through Sugarsync (but not on the Time Machine backups of the computers).

This is happening on my 4 Macs. I have another Mac where Sugarsync isn't installed which is not affected by this problem.

The only common factor between all these macs is Sugarsync.


As this problem is not easy to replicate, I invite all users using Time Machine to check their backups for missing files.


My main concern is that Time Machine seems to be running well, there are no error messages but it does not back up some files as if it did not "see" the changes that occured in synced folders.


I've already tried to reset the time machine backups and restart from scratch but this problem keeps re-occuring.

iMac, Mac OS X (10.7.2), i7 3,4 Ghz, 16 Gb RAM, 2 Tb HD

Posted on Jan 7, 2012 4:11 AM

Reply
Question marked as Best reply

Posted on Jan 7, 2012 5:03 PM

See if the affected folders are listed either in Time Machine Preferences > Options.


If not, try the command in the yellow box of #11 in Time Machine - Frequently Asked Questions.

17 replies

Jan 12, 2012 5:41 PM in response to superfreud

Had another thought about a possible workaround.


Since SugarSync somehow prevents Time Machine from fully backing-up the folders in question, perhaps you could exclude them from being backed-up by Time Machine, but put a Folder Action AppleScript on those folders, that would copy any file created in it to another folder, that is backed-up by Time Machine.

Conflict between Time Machine and Sugarsync

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.