WOW, Horrible Customer Service 1st Time Apple Customer
I am only two months into the apple world with a new Imac and new Macbook pro. I am still learning the system, but today when I called Apple Care and spoke to two people, they both were not friendly at all, but the 2nd lady I spoke to seemed like she just wanted me to google my questions and not bother her to which I was really confused and needed live help! My concerns were all valid and maybe I seem like an idiot to them, but this is a new world for myself and I expect better service from Apple! If they think I am going to pay $169.95 for Apple Care after the service they gave me today, then I will sell my computers and go back to my PC. Just wanted to vent, but I thought Apple trained their call center support team better than what I was giving today. I am still left in the dark on one of my questions also!!
David Payne