How do I add custom labels in Contacts?

In Contacts app, choose a contact, tap Edit and for example you want to change the phone label then tp the phone label and you can use whats on the list or add custom label.

Tap on the label itself not the number or anything else to get the list and custom label.

Not that I know of, you can try reset

Do a reset (Hold Sleep/Wake and Home buttons about 10 secs or more till Apple logo appears)

The options will only appears when Contacts is in EDIT mode and that you tap the label directly to change the label. I'm also using 4S and IOS 5.0.1 so you should be able to change the labels. Tap the LABEL directly.

Are you using an Exchange account to sync your contacts? If so, this could be the variable. The iPhone label and custom labels aren't available through this syncing method.

You are addressing me or the OP?

Sorry about that. OP.

Are you using an Exchange account to sync your contacts? If so, this could be the variable. The iPhone label and custom labels aren't available through this syncing method.

Once you set up synchronisation to an Exchange server (not sure about other enterprise mail/messaging platforms), your default contact group store is the Exchange contacts list. The contacts synched with Exchange cannot accept custom labels created via the iPhone, so you no longer have the "Create custom label" option.

You can still add custom labels to the contacts that are stored on the iPhone though. However, to store a contact on the iPhone when the phone is synched to Exchange, you have to go into the "Contacts" list, press the "Groups" button in the top left (this will give you options for "All Contacts", "All from my PC", and two Exchange items: "Contacts" and "Exchange Global Address List".

Press the "All from my PC" option, and it will show you any contacts that are stored on the phone instead of in the Exchange server. These contacts can take a custom label. You can add contacts to this list as normal, with the "+" button in the top right.

To add a custom label, click on a Contact, click the "Edit" button in the top right, click on the label that you want to change (the label, NOT the number, email or address), scroll to the bottom of the label list and choose the "Add custom label" option.

One option for adding a custom label may be to add it to a contact through Outlook, but I cannot test this as I only have the web-access version of Outlook while I am out of the office (my default state), and I am 99% sure that this would not work, but it is the only option I can come up with for adding custom labels to Exchange contacts at the moment.

I tried this suggestion but my iphone 5 did not give me the option of "all from my PC." I use an imac, which might be the difference. Any other suggestions?

Should be "all from iCloud" if you want to use custom labels

I am wondering though if you can move a contact from Exchange to the iCloud. I don't know if this is possible.

I've run in to this problem with labels when using an Exchange account. Many labels that are available for the Contacts application in Outlook/Exchange are not available in Apple's contacts application. Another issue is contact photos. I've not been able to add a contact photo into my Exchange-synced contacts on my devices by adding it from Apple's contacts app.

To get around these issues, I simply add the photos and other information on my PC at work. Once Exchange syncs the changes with my Apple gear, many (but not all) of the additional information is shown in the Apple contacts app.

I'm having a similar problem and I'm not using exchange. I'm on the iPad Mini and under contacts, if I touched the title field to the left of the phone number, I get a drop down menu for me to select the name of that field but I no longer have the option of adding a custom label. I'm basically stuck with the basics of what is listed in those options and I am no longer able to customize the field to suit my needs. I'm open if anyone has any suggestions to this. It used to be there and I'm very familiar with IOS and Exchange and I'm not using an Exchange server and I'm using the default Contacts app that came with the iPad Mini. I do not even have a 3rd party app on the iPad to manage contacts or any other default IOS program. Thanks in advance if you are the winner of brightening my day!

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i am also in the same situation i have a iphone 4 & a ipad & on a majority of numbers stored in the phone i can go in & change them to a custom label however there are a few which i can not change i do not see that option to create a custom label , i can only select what is on the phone ? does any one think it could be a App causing the problem ? where do i look in the settings ? i am at a loss here 😟