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An unknown error (-15006) occurred while connecting to the AirPlay device AirPort Express”. How do I solve this?

An unknown error (-15006) occurred while connecting to the AirPlay device to my AirPort Express”. Does anyone know how to solve?

Airport express-OTHER, Mac OS X (10.7.2), keep getting this error

Posted on Jan 10, 2012 4:28 PM

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44 replies

Dec 4, 2012 4:44 PM in response to wesli_1

The popup options come from the wifi network connection advanced tab.

The terminal commands would not work as is for wifi because they turn off ipv6 for Ethernet.


But the proposed solution fixed my 15006 problem and I am so happy.


My setup is as follow:


Mac mini connected with ethenet to airport extreme

Speakers in other room connected to airport express

Mac mini running itunes 11

Itunes playing streaming from my favorite radio station (premiere chaine radio-canada)


I have this setup since 2 years now. Had random disconnexion errors, brief interruptions, and now 15006 popup that requires a visit to the mini.


So far so good, seems like stopping ipv6 helps.


--

Claude

Dec 7, 2012 9:45 AM in response to Linz4U

I'm running OS v10.8.2 Mountain Lion and have been using Airplay from iTunes 10 thru Airport Express without issues. After updating to iTunes 11, all kinds of screwy stuff including this error just this morning (after using 11 for a couple weeks!). I'm a bit reluctant to disable things at the command level unless absolutely necessary and foud a post about rebooting the router. I rebooted my Airport Extreme and could comnnect to Airplay normaly. I've also noticed some disconnects with Apple Remote for iPhone and agree with everyone about Apple's QC on new products- it's really gone down hill!

Jan 31, 2013 3:19 PM in response to wesli_1

S0 I was reading this forum, and didnt scroll down far enough after reading:

To disable IPv6 in 10.7 run the following commands in Terminal:


networksetup -listallnetworkservices

networksetup -setv6off Ethernet


This Terminal activity didnt help. I went and rebooted the router and Air Port. Now, iTunes sees the AirPort. But it wont connect. How do I undo the Terminal command.


Can anybody help?

Jan 31, 2013 3:31 PM in response to Chris Cote

Yes, I am replying to my own post.


In the event anyone else did what I did... I am leaving my comments up.


- I did the Terminal. Didnt fix.

- I restarted the router. iTunes no longer gave me the error, but would not connect.

- I went back into System Prefs<Network<Advanced<TCP/IP<Reset IPv6 to Automatic. Clicked ok. Clicked apply. Still no connect.

- I restarted the computer. Opened stupid iTunes 11.0.1. Connected to AirPort. Everything played as it should.


I hope this helps somebody.

Aug 24, 2013 12:44 PM in response to pedz

I don't know any of you have found a fix, but I've found something that works for me and "may" work for you. On this forum underanother topic (https://discussions.apple.com/thread/5116284?start=0&tstart=0) I posted this:


This solution is provided without warranty and you use it at your own risk! It does require some basic Unix/Linux commandline skills.


Do the following on the system hosting/running iTunes:


Open a terminal and at the prompt type: ifconfig (you may have to type sudo ifconfig)


You should see output similar to this:


system:~$ ifconfig

lo0: flags=8049<UP,LOOPBACK,RUNNING,MULTICAST> mtu 16384

options=3<RXCSUM,TXCSUM>

inet6 [removed be me for security]lo0 prefixlen 64 scopeid 0x1

inet 127.0.0.1 netmask 0xff000000

inet6 ::1 prefixlen 128

gif0: flags=8010<POINTOPOINT,MULTICAST> mtu 1280

stf0: flags=0<> mtu 1280

en0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 1500

options=2b<RXCSUM,TXCSUM,VLAN_HWTAGGING,TSO4>

ether [removed be me for security]

inet6 [removed be me for security]en0 prefixlen 64 scopeid 0x4

inet [removed be me for security] netmask 0xffffff00 broadcast [removed be me for security]

media: autoselect (1000baseT <full-duplex,flow-control>)

status: active

en1: flags=8823<UP,BROADCAST,SMART,SIMPLEX,MULTICAST> mtu 1500

ether [removed be me for security]

media: autoselect (<unknown type>)

status: inactive

fw0: flags=8863<UP,BROADCAST,SMART,RUNNING,SIMPLEX,MULTICAST> mtu 4078

lladdr [removed be me for security]

media: autoselect <full-duplex>

status: inactive

p2p0: flags=8802<BROADCAST,SIMPLEX,MULTICAST> mtu 2304

ether [removed be me for security]

media: autoselect

status: inactive

utun0: flags=8051<UP,POINTOPOINT,RUNNING,MULTICAST> mtu 1380

inet6 [removed be me for security]utun0 prefixlen 64 scopeid 0x8

inet6 [removed be me for security] prefixlen 64


Your first active network interface should be en0. If you have more than one network interface configured you might also have an en1, etc. Basically anything that has an IP address is an active interface.


In my case I have one active interface en0. I fixed the problem by running the following command "sudo ifconfig en0 down" - this will shut down the interface and effectively KILL ALL active and stale connection associated with it.


next I did a "sudo ifconfig en0 up" - turns the interface back on - if your using DHCP you will aquire an IP address or you pick up the a statis IP address if that is how you've configured your network preferences.


You can run the commands on each configured network interface to "reset" it; this procedure should work. I'd love to hear about your (or anybody elses) experience using this solution.


--Jonathan


PS: the links to Apple Support Articles


Error -3256 or -15000 when streaming to AirPort Express base stations using iTunes

http://support.apple.com/kb/ts2278


although still active, are no longer updated by Apple. I have found that these particular articles were not helpful.

Dec 18, 2014 9:50 AM in response to Tesserax

Tesserax buddy, you are amazing. I applied your stuff and it worked. Basically I optimised the transmission between the source (iPhone, iPad, mac) and the Airplay device by setting the airport router „closer” to the devices so the signal noise difference and transmit rate would be maximum.


One way to do that is to get the at least the router and airplay device in the same room or connect the airplay device with the router via ethernet.


hope it is useful for the others too, to me your advice worked amazing.


Thank You!!!!!!!

An unknown error (-15006) occurred while connecting to the AirPlay device AirPort Express”. How do I solve this?

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