Real Name showing up with Aliases. Please help.

This is very odd, and so far I can't find any answers here, so I felt starting a new discussion might be the way to go.


First off, the obvious, because I know that will be everyone's first suggestion. My real name is NOT in the "Full Name" fields under the aliases, in the iCloud Preferences, under "Account".


The details. I signed up under dot.mac when it came out. This might have some bearing. Thus I have the "dual" ID's, mac.com and me.com. I also use Lion, and the latest iOS release.


Under Mac Mail (my laptop), when I choose the "from" options, this is what I see. I have 5 aliases (a carry over from mobileme), but I will only use two as example (the problem is with all aliases.


(Real Name) realname@mac.com

(Real Name) realname@me.com

(Alias1) alias1@mac.com

(Alias1) alias1@me.com

(Alias2) alias2@mac.com

(Alias2) alias2@me.com

(Real Name) alias1@mac.com (started as a .mac alias)

(Real Name) alias2@me.com (started as a .me alias)


I don't know why my real name is showing up next to an alias as an option. When I send a laptop email with (Alias) alias@mac(me).com, my name is never shown in a reply. If I send (Real Name) alias@mac(me).com, I of course see my name in the reply.


Now, on my iPad and iPod, when in Mail, and I tap the from field to select an option, all of my aliases are there, with NO real names showing at all (that is, only one set, not two like my laptop). But this is where it gets strange.


When I send an iPod or iPad email from an alias, the sent mail always has my real name preceding my alias. Obviously, my anonimity is lost if I choose to send an iPod or iPad email with an alias.


I can't help but think there is some connection between my laptop Mac Mail showing 2 sets of aliases (with real name and without), and my iDevices sending

mail only with real name, and possibly a connection between my iCloud account and my seemingly still active mobileme account, that all mm users were given an extension on (note, in my laptop mail accounts there is only the iCloud account, not an additional mobileme one.


I have checked my Mac Mail accounts, and the iCloud Preferences>Accounts, as well as iCloud Preferences>Composing, and nothing seems out of order.


Ideally, the goal is to have:1) on my laptop Mail the one set...my aliases without name and my proper real name email, and 2) the ability to send an alias email with complete confidence that my real name will not be there with the alias.


I am very grateful for everybody's input. As I mentioned, I could not find any similar thread. Thank you.

Posted on Jan 11, 2012 12:19 PM

Reply
3 replies

Jul 7, 2012 8:31 AM in response to nooneyouknow

Yes, I am resurrecting this thread because it is still an issue SEVEN MONTHS LATER!


I can absolutely recreate this issue. iCloud aliases that function perfectly well in Mail.app are all defaulting to my main account info when an alias email is sent from my iPad or iPhone. WHICH DEFEATS THE WHOLE PURPOSE OF HAVING ALIASES!!!!


I have tried creating an "other" account. I have tried using the p0#- prefix to the incoming server. I have tried using a different outgoing server. EVERY SINGLE TIME, the test emails came back with my main account identification. EVERY SINGLE TIME (yes, I repeated that).


Simply put, it is clear that neither the iPhone or iPad versions of the Mail app supports iCloud aliases, which is beyond idiocy - since the entire iDevice platform is built on iCloud as a foundation. And if you're one of the fortunate few who were able to get some of the ridiculously overcomplicated kluges documented in other threads to work, you're one of the lucky ones.


I should, in no uncertain terms, be able to send an email from my alias within iPad OR iPhone and have that email refer to the NAME I SET IN ICLOUD. I shouldn't have to create 37 different versions of the same account. i shouldn't have to use OTHER COMPANIES' SMTP servers. I should just be able to choose my email from a list in my iDevice mail app and have it USE THE ALIAS INFORMATION.


Unfortunately, Apple is abysmal at updating functionality, and I don't expect this to be addressed for another three or four iterations of iOS - mostly because Apple will consider this to be a "trivial" request (as opposed to, you know, a MISSING FEATURE (ergo, a bug). After all, it's far more important that we can have the immediate gratification of being able to instantly commune with Facebook instead of actually making sure the technology we already have works like its supposed to.


And yes, I am a bit miffed. I want to shut down my Google accounts and switch all my communications to Apple, and this is a DEALBREAKER for me pulling the switch.

Jul 7, 2012 10:04 AM in response to araquen

OK, I found a work around.


On your iDevice,


1) GO TO: Settings


2) GO TO: Mail, Contacts, Calendars


3) GO TO: iCloud


4) GO TO: Account


5) GO TO: Advanced: Mail - You'll have to scroll down, the option is at the bottom, below the bottom edge of the screen.


6) GO TO: iCloud Account Information


7) REMOVE Any information in the NAME field


This will prevent your iDevice from sending the name in that field on ANY account (main or alias), all it will send is the email address you specified (main@me.com, alias1@me.com, etc)


Now, what you can try is:


8) GO TO: Contacts


9) CREATE: A new contact for each alias (assuming your main iCloud email is already associated with your own Contact file


10) ENTER the pseudonym of choice for your alias.


11) ENTER the corresponding alias


Try sending some test emails and see if the iDevice pulls the contact information. When I sent my test emails to my Gmail account, the web-based Gmail only had the email address. However, the iDevice Mail app associated the email with the contact card.


One downside to this, is that, especially with Gmail, your iCloud emails will end up going in to spam, so you may want to set expectations with your recipients.


You can also create multiple iCloud accounts, use your alias as your email BUT MAKE SURE YOU USE YOUR APPLEID for mail server authentication. You would then follow steps 1-6 above but enter the name you want associated with the alias email. The issue with this is you WILL get duplicate mail in your inbox and drain your battery needlessly.


Again, it is by no means an elegant solution, but its a far better cry than having multiple emails or jury-rig configurations.

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Real Name showing up with Aliases. Please help.

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