You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How can I stop trackpad from hurting/burning my fingertips?

I have tried everything to stop my fingertips from having a burning, raw sensation when using a trackpad, including:


-using lotion

-putting a screen protector over the pad

-adjusting the pad preferences to tap instead of clicking

-switch to another laptop


If I attach a mouse, I don't have pain, but as soon as I switch back to the trackpad, I feel the raw burning sensation on my fingertips and thumb. Since the whole point of owning a laptop is to *not* use a mouse, I'd prefer to be able to work on my *lap*


I feel like I need a protector, like gloves on my fingertips -- but the trackpad won't work with gloves on

Mac OS X (10.3)

Posted on Jan 14, 2012 2:30 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 10, 2013 5:31 PM

I SOLVED IT!!!


I bought these touchscreen gloves (for people who need to use cell phones in cold weather) and cut off all the fingers except the thumb and first finger. PROBLEM solved. I have 4 pairs of these all over the house. Hurrah!!! Also, since you only need to use one glove, you can just buy 2 pair for $10 and get 4 gloves. There are other ones on Amazon too. I think the official name are "touchscreen gloves"


Life has changed for me. Now I can work all day.

117 replies
Question marked as Top-ranking reply

Feb 10, 2013 5:31 PM in response to far.out.at.sea

I SOLVED IT!!!


I bought these touchscreen gloves (for people who need to use cell phones in cold weather) and cut off all the fingers except the thumb and first finger. PROBLEM solved. I have 4 pairs of these all over the house. Hurrah!!! Also, since you only need to use one glove, you can just buy 2 pair for $10 and get 4 gloves. There are other ones on Amazon too. I think the official name are "touchscreen gloves"


Life has changed for me. Now I can work all day.

Apr 9, 2017 11:14 AM in response to kidquotes

I found this thread because I wanted to see if anyone else was experiencing the same issue. To me, the feeling is exactly the same feeling as I get when playing with a plasma lamp, e.g., https://en.wikipedia.org/wiki/Plasma_globenk t


Consequently, I think the issue is related to electricity. The trackpad operates by detecting electric charges affected by the placement of fingers.


For myself, the pain is usually sharper if I'm very lightly touching the trackpad. Is the wrist-rest area next to the trackpad made of the same material as the trackpad? If so, it's not an allergy, since the wrist-rest area has no effect. Also, I have the same feeling on my fingertips from my iPad, which is a glass surface.

Jul 1, 2015 2:50 AM in response to shamguy4

I just got a new MacBook Pro after using Windows PCs for decades, and started feeling the burning neuropathy in my fingertips IMMEDIATELY after I started using the trackpad, right out of the box. It's the only sour point on the switch, because I love the trackpad--it's far superior in control to any comparable PC laptop I've used. It doesn't seem to bother me with smartphone gloves on. Cumbersome and irritating, but do-able.


In my case at least, I'm pretty sure it's not an allergic reaction to whatever coating Apple uses. Though that might exacerbate it--they do use nickel and aluminum, and I'm sure that can be absorbed. I've experienced this on Windows laptop trackpads, as well, even plastic ones. I also feel it with extended use of my iPad and iPhone screens. Also, I've never reacted to other metals before. I get the same sensation after typing for awhile, on either a Mac or PC laptop.


Fingertips have a disproportionately huge number of neurons--they are designed to be ultrasensitive. If you overstimulate nerves they can get numb. My current working hypothesis in my case at least is that it is the EM emissions from the laptop under the keyboard and trackpad, which can pulse over 5 mG on an EM/RF meter (that is high! And so I never rest the laptop on my lap). It's non-ionizing radiation, so current scientific/corporate dogma rules that it's safe. But some people might be more sensitive than others, or maybe just cross some tipping point of cumulative exposure. I surmise that I'm one of those, and perhaps some others who've had issues with it may be as well.


FWIW and IMHO. Gloves it is! Because I love this computer, and it wouldn't be any different for me on a Windows laptop.

Feb 10, 2013 4:32 PM in response to kidquotes

I just wanted to let you know that I have this exact same problem. You are not crazy, you are not alone. I cannot touch mac track pads. I have to use a mouse. I have researched this before and many people online have laughed at me or called me crazy or thought there was something wrong with my computer, etc. I have this problem with all mac track pads. The pain is real and intense, especially if I use a trackpad for longer than 30 seconds.


I now use a mouse and it *****. I've heard some people use those film covers for cellphones but I'm afraid to try that until I learn more about it. What did you end up doing?

Nov 27, 2015 7:39 PM in response to kidquotes

Here is a glove solution which is better than the typical winter gloves marketed for touch screens. I just found out that nitrile coated gardening gloves work on touch screens, although they are not promoted that way (they are coated with some type of film). They are better than winter gloves because they have pointed tips, come in a variety of sizes, you can fit skin tight, and they work on *all five fingers* and not just a few, which is good for mac trackpads when you want to use 3 finger drag.I also noticed some medical gloves have this coating but I"m not sure if those are thick enough to protect the fingers. The gardening gloves have good, thick barrier. Worth looking into. Here's a page with samples of these gloves: http://www.amazon.com/s/ref=nb_sb_noss_1?url=search-alias%3Dlawngarden&field-key words=nitrile+gloves+garden&rh=n%3A29726…


User uploaded file

Dec 3, 2017 2:21 PM in response to Grant Bennet-Alder

i have had this feeling for some time. i don't have diabetes and hardly drink - about one or two beers in two months! also, i've had this feeling with phones too. i am fairly confident it's something electric related, or chemical, or wave related etc. some sort of physics or chemical thing. it's definitely not muscular. i can't say its heat cause my laptop never really gets hot, unless its some sort of low level weird heat, which is perhaps possible. anyway, there is something. i am sure somebody somewhere has an explanation, and i think many more people have this experience on and off than report it. i just shared it here after i just happened to finally resolve to google it in case there was a solution shared somewhere online, and saw this forum where people have had a similar experience. i would bet many people have had this experience with not just laptops, but phones of all makes

Dec 4, 2017 2:52 PM in response to Grant Bennet-Alder

"if any of those were true, they would be affecting everybody, not just you and the comparatively small number of people who have posted on this thread."


That's a fairly ridiculous thing to say. People are different from each other, using their devices in various environments. I think it's very likely this condition varies by a number of factors, including temperature, humidity, and physiology of the user. As mentioned earlier, the feeling is very similar to what you get when handling a plasma sphere. Experimenting on my own, I notice the feeling the most when my touch is very light, both with the plasma sphere and the other touch devices.


Since the touch technology works by capacitance, I think the phenomenon is related to that. Nerves operate by chemically facilitated electricity. There's no reason the charges used by the devices cannot be picked up by other electrical devices (like nerves).


My own experience is that I don't normally notice it. However, if I use a device for an extended period, I start noticing it more, especially if I'm using a light touch. If I'm hot and have sweaty fingers, I don't notice it. In that situation, though, the touch devices are not that effective either, though.

May 6, 2013 7:33 PM in response to kidquotes

I have this problem as well. I've been using a macbook a132 for about 2 years now before it started having an effect. I feel a burning sensation on the tips of my fingers, especially my index finger. I feel a lot of heat radiating from the trackpad, so I figure I'll start with that. I am going to try using a fan for now, just point it directly at the trackpad. Touchscreen gloves seem like a sound idea though. I wish there was a definite explanation for this problem, but everyone says something different.

Nov 30, 2017 7:20 AM in response to kidquotes

i have had the same sensation for sometime now with my mac pro 2015. i literally just called apple to ask about it, chatted with somebody, then was called back by some supposed safety guy. i got no help whatever. he said he had never heard this before, which was striking! cause i see this in this forum since about 2013, so it seems like a common experience/issue. i got no help whatever, the guy seemed to be trying to throw the problem back at me instead asking me what i want to do! i was calling for the experts to tell me how to solve the problem, and instead he was asking me what i want to do. like, i don't know how it is taken care of, you're the expert, how is it taken care of!! it was such horrendous service, and really rude and kind of playing smart!! really awful!!

Mar 11, 2013 6:15 PM in response to kidquotes

I have this same problem! Been using my MacBook Air for four months and now my fingertips hurt when using the trackpad - doesn't matter if it is plugged in or running off battery. It is a sensation I feel only when using the track pad. Almost feels like my fingerprints are getting rubbed off! 😀


I love using the trackpad and don't want to have to resort to using gloves or a mouse.


Just wondering if the trackpad needs to be cleaned and what should be used to clean it.

Dec 5, 2017 11:43 PM in response to Grant Bennet-Alder

Reminds me of a neighbor a few trees over and a two rows down, who keeps

having to replace his electric guitar after playing it in the shower. ~ It's not the

shocks that get him, it's the replacement cost without warranty coverage.


When I used to hand-make candles, the hot wax re-energized finger tips so

this may be good to renew circulation. Or plastic skin, painted over fingers.


Actually, a contributing factor in the use of these products may as simple as bad

posture & the placement of these devices in a spatial orbit around my work area.


..I found slumping & dozing off aren't good, either.

That made my hands numb from the neck down..User uploaded file

How can I stop trackpad from hurting/burning my fingertips?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.