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How can I stop trackpad from hurting/burning my fingertips?

I have tried everything to stop my fingertips from having a burning, raw sensation when using a trackpad, including:


-using lotion

-putting a screen protector over the pad

-adjusting the pad preferences to tap instead of clicking

-switch to another laptop


If I attach a mouse, I don't have pain, but as soon as I switch back to the trackpad, I feel the raw burning sensation on my fingertips and thumb. Since the whole point of owning a laptop is to *not* use a mouse, I'd prefer to be able to work on my *lap*


I feel like I need a protector, like gloves on my fingertips -- but the trackpad won't work with gloves on

Mac OS X (10.3)

Posted on Jan 14, 2012 2:30 PM

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Posted on Apr 9, 2017 11:14 AM

I found this thread because I wanted to see if anyone else was experiencing the same issue. To me, the feeling is exactly the same feeling as I get when playing with a plasma lamp, e.g., https://en.wikipedia.org/wiki/Plasma_globenk t


Consequently, I think the issue is related to electricity. The trackpad operates by detecting electric charges affected by the placement of fingers.


For myself, the pain is usually sharper if I'm very lightly touching the trackpad. Is the wrist-rest area next to the trackpad made of the same material as the trackpad? If so, it's not an allergy, since the wrist-rest area has no effect. Also, I have the same feeling on my fingertips from my iPad, which is a glass surface.

117 replies

May 12, 2013 3:52 PM in response to kidabcdefg

I am going to ask a new question on this Apple Support Communities regarding you situation, I have the same problem with the same point that I have been using my MacBook Pro for two years. I don't have the issue with "[feeling] a lot of heat radiating from trackpad" But I think it could be a problem that a coating of some sort has worn off over the years that we have been using it. It could be a coating that helps reduce friction and with that worn off the "burning sensation" is just that, burning, because of more friction. I know there is some situations posted here where they have only been using the track bad for months. But a lot of the problems might be because of an increase of friction between fingers and track pad.


I even gave it a few weeks for my fingers to heal, because it started after using it for a long time one day, but my fingers get the burning feeling right away now.

May 12, 2013 11:25 PM in response to corbybuckels

The thing is corbybuckels I have this problem with brand new macs or old ones. I can see how your problem may have begun slowly, but for me it is as though now no matter how new the trackpad is, my fingers react. I have a lot of weird food intolerances as well and when I tell my friends about this 'intolerance' of mine, they just laugh. So I mostly don't tell people because I'm tired of everyone thinking I'm crazy... =)

May 28, 2013 4:23 AM in response to kidquotes

I just started having this problem today. It's kind of humid here in Japan, so I suppose the problem is sweaty fingers and fine particles of sweat / dirt on the trackpad causing friction.


People with soft fingers tend to have this problem, especially if they've been exposed to a lot of cleaning products or chemicals without using gloves.


I rubbed Vaseline into my fingertips, just a tiny dot of it, enough to coat my fingers. Now they're gliding across the trackpad with ease. The Vaseline doesn't seem to be rubbing off on the keys either. I'd recommend Vaseline over lotion as the hands will absorb less of it, in my opinion.

May 28, 2013 4:16 PM in response to kidquotes

I have an update. I figured out that it is definitely friction and heat over time rather than an exposure of nickel. It takes most users a year or two of using a macbook or trackpad before the pain occurs. In this time period the friction and heat will wear down your fingertips. I noticed because not only does my trackpad hurt my fingertips, but my android phone as well. Also the fingertips on my right hand, the one I use, are very smooth. Whereas my left hand fingertips remain rugged as usual. I can use my left hand and there is no burn. However, that won't work as a fix being right handed. I am now restricted to a good old fashion mouse. No more trackpad functionality. Oh well.

Jun 4, 2013 9:00 AM in response to kidabcdefg

Please explain how friction causes my palms to burn and get irritated from the edge of my iPhone?? I am not trying to discount that friction might be a factor for many. But mine started out with my fingers because that's the point of most contact with my comp but as the allergy progressed, any contact with Apple's aluminum(containing a nickel alloy) burns and irritates whatever part of ,y skin it is contact with!

Jun 5, 2013 3:48 PM in response to kidabcdefg

I am leaning more toward allergy than heat and friction as touching the outside of my macbook air or the back of our iMac - any contact with the aluminum causes a mild pain - almost like conducting an electrical current through the tips of my fingers. It's very disappointing after spending $2k on switching from non-Mac to Mac. Love what the machine can do but not loving this fingertip pain issue. I hope Apple can come up with a fix for this for future iterations of their products.

Oct 21, 2013 5:58 PM in response to vijjuk

so.... anyone still having these issues?

i have it slghtly...

if im on the computer long enough and keep brushing my fingers on that trackpad they get all sensitive and tingly.


sometimes cutting my nails causes me to touch it with a different part of my fingertip and this helps.... but its just a quickfix. Im gonna try a mouse.


i guess touching the trackpad all day can cause nerve damage.......i dunno

Nov 16, 2013 12:48 PM in response to kidquotes

I've also been suffering with exactly the same issue you mentioned for about a year now. I'd even considered ditching the MBP and moving to another platform. I finally solved my issue. I purchased a palm cover that came with a sticker that goes over the trackpad (I didn't bother with the palm cover part because its only my fingertips that have the issue). The sticker has more texture, almost feeling a little rough. The problem immediately went away for me. I used a colleagues mac air this week to project some slides from and immediately the problem came back. His air was 2months old.


I used a topcase palm rest which was about $5 from amazon. Immediate fix for me. Best 5 bucks i've ever spent.


Hope that helps some folks.


thanks

Jon

How can I stop trackpad from hurting/burning my fingertips?

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