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Deleted emails keep coming back

Added my email account from comcast.net to my iPhone 4. When I delete emails from the phone, they keep coming back. Anyone have a solution for this?

iPhone 4, iOS 5.0.1

Posted on Jan 15, 2012 8:12 AM

Reply
71 replies

Jan 29, 2016 7:05 AM in response to Twitchin Kitten

UPDATE:


THIS IS A BUG in the email on IOS 9*


I have confirmed this multiple tests on two phones.


If you use the individual line deletion method of the older way of doing your mail cleanup, they stay gone.

If you use the new "delete all" feature they will bounce back every time even with your IMAP accounts.


So much for new and improved.

Feb 5, 2016 6:14 AM in response to mtntop

When emails wont delete and you have already checked your Preferences, use Rebuild.

(That is, if number of emails dont change when you delete , you have this problem.)


1. Shutdown other computers w that same email account.

2. Restart the computer you are working on.

3. Take all accounts offline and click on the mail Inbox for the account you are working on (i.e. xxx@comcast.net).

4. From the pulldown menu Select Mailbox|Rebuild the mail list.

5. Delete emails--

Keep an eye on "Inbox (2,555)". If it stops decreasing when you hit delete, you need to Rebuild the index again.

Repeat this process.

6. Rebuild again after finished deleting

7. Repeat 3-5 for other mailboxes you might have.

7. Click on Trash. (to clean up memory).

- highlight everything or Select All.

- hit delete.

(I rebuilt the Trash too but I don't know if this is required.)

8. Repeat 1-7 for other computers with same email account.


Hey, Apple...How about writing a Macro for this and putting a button on the Memu bar that says "If your emails won't delete, click here." I think Steve Jobs would have done something like that so it "just works."

Feb 5, 2016 8:46 AM in response to beachbum7

beachbum7 wrote:


When emails wont delete and you have already checked your Preferences, use Rebuild.

(That is, if number of emails dont change when you delete , you have this problem.)


1. Shutdown other computers w that same email account.

2. Restart the computer you are working on.

3. Take all accounts offline and click on the mail Inbox for the account you are working on (i.e. xxx@comcast.net).

4. From the pulldown menu Select Mailbox|Rebuild the mail list.

5. Delete emails--

Keep an eye on "Inbox (2,555)". If it stops decreasing when you hit delete, you need to Rebuild the index again.

Repeat this process.

6. Rebuild again after finished deleting

7. Repeat 3-5 for other mailboxes you might have.

7. Click on Trash. (to clean up memory).

- highlight everything or Select All.

- hit delete.

(I rebuilt the Trash too but I don't know if this is required.)

8. Repeat 1-7 for other computers with same email account.


Hey, Apple...How about writing a Macro for this and putting a button on the Memu bar that says "If your emails won't delete, click here." I think Steve Jobs would have done something like that so it "just works."

I just tried this and once done, I had "incoming 104" zip across the mail activity section but nothing shows as new in the inbox. I have done this clean up / rebuild several times too and every time hundreds of emails come in and are not visible. Any suggestions? imac / Yosemite and using apple mail client.

Feb 5, 2016 11:51 AM in response to Twitchin Kitten

To Twichin Kitten

I can only relate what happened to me. Two scenarios:

A. I have three email accounts listed under my INBOX.

INBOX


AAA@comcast.net


BBB@comcast.net


CCC@comcast.net

I was deleting emails from "AAA."

- After I was done and put my accounts back online, I has a bunch of emails download. At first, I thought I had failed, but I clicked on the other Inboxes and discovered the emails were downloading to a different email Inbox (BBB@comcast.net).


Scenario B:

Once I deleted the email from one computer, I had to do this for every device with that account and make sure my Preferences with my email provider (comcast) were set to delete the message from the server after it was read or deleted.

Why? I'm no expert, but here's my theory. Because when you go back online with your fixed computer, it will ask the server if it has any new messages. If the other computer still has those messages, the server thinks your fixed computer still needs them and will download them again. Or if you are not telling Preferences to delete messages from the server once they are read or deleted by Apple Mail, it will keep downloading them to the fixed computer. Hope this helps.

Feb 22, 2016 3:41 PM in response to jwarner47

As I stated a couple of posts above, this is a BUG. I wrote to Apple in that stupid suggestion link and let's hope they resolve it.


This ONLY happens when you use the delete all feature instead of killing the emails off one by one. If this were an issue with your email client and how things are stored, it would have happened with prior versions of iOS. This never happened until I got the new iPhone 6s

Feb 23, 2016 12:24 PM in response to Howard Brazee

I Was having a similar problem but in the thousands. I had deleted the emails from my Verizon server and from my ipad successfully but every day my iphone 4s would have the same 8000+ emails from early last year on. It took forever to delete them as iphone 4 doesnt have a delete all feature. I finally got ahold of a tech from Apple. I hadnt realized that i had my icloud set to store emails. I only had to go into my icloud settings and switch the mail to the off position. My problem has been solved. Of course i had to drlete them one more time but this morning they hadn't returned to my inbox. I also had to delete all the saved emails already on my icloud to free up that storage space. The mail button on my ipad icloud settings had slready been turned off, thats why i wasnt getting them in my ipad mailbox. Wish someone had told me this earlier before all the agrivation!

Jun 4, 2016 3:09 AM in response to randers4

I'm afraid this answer is wrong. I have this problem and, although my iphone doesn't remove emails from the server, my PC on which I have my main email client does, and despite ensuring that the messages have been removed from the server, they keep reappearing on my iphone, dating back four years to the time I first got my iphone.

Deleted emails keep coming back

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