Error -2048: Couldn't open the file because it s not a file that QuickTime understands.

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Level 1

4 points

Error -2048: Couldn't open the file because it s not a file that QuickTime understands.

I have a video files with .MOV format, everytimes I tried to open the video using the latest quicktime (7.7.1), i get this error

"Error -2048: Couldn't open the file because it s not a file that QuickTime understands."

I tried the solution on this webpage "http://support.apple.com/kb/TS2535" and purchase the "The QuickTime MPEG-2 Playback Component" as the website recommended but I'm stil getting the same error message. I tried VLC and it didn't help either.

How are my next options ?

Quicktime-OTHER, Windows 7

Posted on Jan 16, 2012 5:53 AM

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Answer 1

AeroQ

Level 2

210 points

Jan 17, 2012 5:41 AM in response to 10nelyboi

Hello,

Your quicktime file could be corrupt and may require a repair.

Error -2048 means "no movie found". It refers to the "movie atom" that describes the media data inside the file. Probably the moov atom is missing.

You can try to preview the .mov file with this web app:

http://mp4repair.org/preview.html

'I may receive some form of compensation, financial or otherwise, from my recommendation or link.'

Regards,

BJ

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