1 Reply Latest reply: Jan 17, 2012 5:41 AM by AeroQ
10nelyboi Level 1 Level 1 (0 points)

I have a video files with .MOV format, everytimes I tried to open the video using the latest quicktime (7.7.1), i get this error

"Error -2048: Couldn't open the file  because it s not a file that QuickTime understands."

I tried the solution on this webpage "http://support.apple.com/kb/TS2535" and purchase the "The QuickTime MPEG-2 Playback Component" as the website recommended but I'm stil getting the same error message. I tried VLC and it didn't help either.

How are my next options ?


Quicktime, Windows 7