I have just got an iMac 21" and it continuously freezes when it goes to sleep and also when the internet is trying to load, i have tried three different browsers but it still does it (safari, google chrome and firefox), does anyone know what is wrong?

I have just got an iMac 21" and it continuously freezes when it goes to sleep and also when the internet is trying to load, i have tried three different browsers but it still does it (safari, google chrome and firefox), does anyone know what is wrong?

iMac (21.5-inch Mid 2011)

Posted on Jan 18, 2012 1:26 AM

Reply
1 reply

Jan 18, 2012 3:36 AM in response to ConnorFromNsw

To fix the freezing when sleeping problem go to System Preferences>Energy Saver and set 'Computer Sleep' to 'Never'. It seems there is a problem for some with Bluetooth failing to wake after sleep. This fixes it 100% for me and many others on here, until Apple issue a software update to address it.

Not sure what to suggest on the internet problem. I assume you are connected and receive and send emails OK.


Edit: To try to troubleshoot the internet issue maybe try turning the Firewall off: System Preferences>Security & Privacy>Firewall tab.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I have just got an iMac 21" and it continuously freezes when it goes to sleep and also when the internet is trying to load, i have tried three different browsers but it still does it (safari, google chrome and firefox), does anyone know what is wrong?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.