You are not a member of the administrator group

Hi thkalam,

Yesterday, I go to page https://expresslane.apple.com/GetproductgroupList.do?PRKEYS=PL133

Select "iTunes Store".

Then select "Account Management".

Choose "My topic is not listed" it will show the box to type your topic.

Type "Apple ID" it will automatic show a topic that relate to "Apple ID".

Choose "Apple ID has been disabled for security reasons".

Then fill your information that apple ask step by step.

And you will go to the page that you can send e-mail to support.

Fill your information and your Apple ID that you want to restore.

I repeat your Apple ID that you want to restore.

And describe in the box below.

I tell Apple "you are not member of administrator group" message.

I purchased for app store tell Apple and I have receipt.

Then send the e-mail. Apple will reply in 24 hours.

This morning I receive e-mail from Apple, tell me that my Apple ID is enable and reset my password.

And my Apple ID is enable now.

Hope this help.

Good luck.

When you register Apple ID, you used an email address, say, "JOE@AAAA.Com". When you try to log in, you need to use the full email address as ID, not just JOE. I tried that way and got the same messsage, but when I used the email address in full, I logged in without any issue. Hope this helps.