when ever I try to open anything options box pops up - can I turn this off? How can I fix this problem? And how do I delete recently downloaded software that I don't like...?
MacBook (13-inch Mid 2010), iOS 5.0.1, I think i am running latest version
Exactly when did your keyboard stop working? I assume it works with an external keyboard? Do any of the keys function? Does the trackpad function?
Hi, thanks for your reply, keyboard stopped working Saturday (Australia) I have tried all the troubleshooting I know, and the three tips I got from AppleCare haven't worked. The track pad is still working, and I haven't an external keyboard to connect to. I am assuming not all the function keys are working because the two reboot tips they sent me didn't work. The tips they gave were: One or more keys on the keyboard do not respond
Intel-based Macs: Resetting the System Management Controller (SMC)
Resetting your Mac's PRAM and NVRAM. ... These did nothing... That I can tell.
I am about to call the help line again, but any advice at all you can offer will be greatly appreciated, I have only had my MacBook for less than a year, I have converted to macs after 20 years of+ of being pc user. I use an iPad with text to speech applications, and since getting my iPad I am a Mac convert.
Cheers!
Unfortunately it really sounds like a hardware failure more than a software issue. As you are under a year I wouldn't waste any more time messing with it. Take it back and get apple to fix it properly. BTW, if you don't have extended applecare, I would suggest you do it. The peace of mind is well worth it.
I do have apple care on all my apple products... Thanks heaps for your advice.
Regards,
Lisa
P.s. what's the points thing on here?
Legend
new to all this myself, just noticed this on the right side of the window 🙂
Believe it or not the point of being on here is just to help others in the community. Some of us have been apple users for a very long time and have garnered quite a bit of technical knowledge, and others like myself, work in the apple support industry. Its just good karmah, and at the end of the day makes you feel good to have helped others. 🙂
My Mac keyboard won't work? And when ever I try to open anything options box pops up - can I turn this off?
