Recovering old Voice Mail Messages.

My wife recently reset her iPhone 4 and lost all of her saved voice mail messages. She was able to retrieve messages from the past month. Though she really wants to recover some messages that were up to a year old. These messages were from her mother who passed away in the end for December. Does anyone have a suggestion on how these can be recovered?


Thanks

Posted on Jan 22, 2012 5:52 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 22, 2012 6:38 PM

Usually, Voicemail messages are held in the phone company servers and these messages expire after a certain period of time (usually 14 days with AT&T). These "expired" messages are deleted automatically from the servers at the phone company and they cannot be recovered. The iPhone itself cannot save this messages on its internal memory.


Hope this helps.

47 replies

Oct 15, 2016 8:07 AM in response to arearef

So my wife freaked out this morning. She realized that the voicemails she had saved from her mom had been deleted off her her phone as we upgraded her from an iPhone 6 to a 6s. The good news is that I had been doing backups of her phone, locally on her computer through iTunes. I browsed this forum and found this post, with the positive reviews of this application:


http://www.macroplant.com/iexplorer/


I downloaded the free trial and discovered that I could easily browse through all of the iPhone backups I had made, even the encrypted ones (with the password to decrypt the backup, of course). To my wife's delight, every voice mail that was on her phone had been saved, all the way back to 2012! With the free trial she could listen to the messages, but not export them to files / iTunes. The $40 price tag to license the product was well worth it, as I was able to easily select the voice mail messages and save them to a folder on the Desktop. From there she could rename the messages to something meaningful, and then they could be imported into iTunes for long-term retention and easy playback.


Thanks for the suggestion. It really "saved the day" for both my wife and for me. :-)

Dec 9, 2016 9:52 AM in response to arearef

I recently changed carriers from At&T to Cricket. I noticed everything stayed on my phone except for the saved voicemail, how do I retrieve them???? I downloaded a program on my laptop called DR Fone but that did not work, I tried restoring my phone from my last back up which I did right before I went to the Cricket Store, and that did not work either. Help?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Recovering old Voice Mail Messages.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.