Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Missing menu “Use audio port for”

I use MacBook Air.

The menu “Use audio port for” in Preferences>Sound>Input or Output does not show.

Can anyone help me restore (?) this menu? It should be there according to help files.

Posted on Jan 23, 2012 1:51 PM

Reply
40 replies

Jul 17, 2012 3:13 AM in response to erlingbergen

I can confirm that "Use audio port for..." option is missing on my 2012 MBP 13'' as well. First I thought it was OS related, because I'm running 10.8 on this laptop, but my 2010 MBP 13'' still has the option, even with 10.8. So this must be a hardware limitation or model based restriction (care guess why?)


I did a little research for the 13'' MBP and here's what I found:


Extracted from the support page's tech specs

2009 - 2011 specs:

"Audio in/out"

[...]

"Combined headphone/line in (supports digital output)"


2012 specs:

"Headphone port"

[...]

Combined audio line in/out (digital/analog)


Extracted from the store's tech specs:

2012 specs:


Headphone port

  • Support for Apple iPhone headset with remote and microphone
  • Support for audio line out (digital/analog)



The specs for the 2012 model try to support this, but in an inconsistent fashion (see store's tech specs vs. support tech specs).

I'm really ****** and curious as to what determined Apple to pull the feature; to me that seems like a low move to impose what kind of microphone I can use with the laptop, when clearly, previous models could use any.


Message was edited by: monstercactus

Aug 3, 2012 7:32 AM in response to monstercactus

For what its worth I too just bought an macnotebook pro 13" after convincing everyone how superior Apple is to Windows but now find myself eating humble pie cos I can't use the line in. I'm really dissappointed my £900 machine can't do some thing that a £299 Windows laptop can do. Get this sorted please Apple - help me to retore your reputation with my fanily!!.

Aug 3, 2012 8:01 AM in response to mike1ac1

mike1ac1 wrote:


For what its worth I too just bought an macnotebook pro 13" after convincing everyone how superior Apple is to Windows but now find myself eating humble pie cos I can't use the line in. I'm really dissappointed my £900 machine can't do some thing that a £299 Windows laptop can do. Get this sorted please Apple - help me to retore your reputation with my fanily!!.


Not to be argumentative, but how have you been prevented from using the "line in"? As has been explained in previous posts in this thread, Apple's implementation of one port performing dual duty is actually superior in many ways to the older means of two jacks. For those that might have older gear to interface, all that is needed is an inexpensive adapter.


I use the Line In on my MBA routinely.

Jan 20, 2013 8:37 PM in response to counterpwn

That's your only choice, I think. The splitter adapter may work, but I believe it is Mono only in the Macbook Air and 13" Pro. So, if you are seriously into audio (like I am), it is useless. I did not realize that Apple in its infinite loop wisdom decided that Audio In was not a feature people wanted in the 13" format. They just took it out without saying a word about it. The product manager should be fired.

Feb 3, 2013 10:04 AM in response to erlingbergen

Interesting news about my audio issue...

I finally called Apple Support after googling around for similar issues and I couldn't find anything. I thought that I might have a hardware problem, but it turns out that my Mac works perfectly. One of the advisors I was talking with told me that the audio jack on the newer MacBook Pros (with the dual Line In/Line Out port) cannot simply have a 1/8th stereo audio cable and it reading as "Line In" under the Sound pane in System Preferences. He said that for whatever reason, Apple removed the option to do that.

He told me that my only option was to use a USB sound card with a Line In port on it, because that will show up under the Input tab in the Sound pane in System Preferences.

Then he said that this was something that the engineers could work on and told me to fill out a formhttp://www.apple.com/feedback/macbookpro.html and if they get enough of these feedback requests about the Line In issue, they might consider making a fix for it. I asked the advisor if they actually read these requests, and he said that all of the teams have to read these requests.

So in the meantime I ordered a USB sound card so I can record sound coming into the Mac.

So it would be cool if everyone could go to MacBook Pro Feedback and request to have the option to select what the Audio Input can be used for, then maybe they will consider making a fix for this issue.

Feb 3, 2013 10:04 AM in response to erlingbergen

Interesting news about my audio issue...

I finally called Apple Support after googling around for similar issues and I couldn't find anything. I thought that I might have a hardware problem, but it turns out that my Mac works perfectly. One of the advisors I was talking with told me that the audio jack on the newer MacBook Pros (with the dual Line In/Line Out port) cannot simply have a 1/8th stereo audio cable and it reading as "Line In" under the Sound pane in System Preferences. He said that for whatever reason, Apple removed the option to do that.

He told me that my only option was to use a USB sound card with a Line In port on it, because that will show up under the Input tab in the Sound pane in System Preferences.

Then he said that this was something that the engineers could work on and told me to fill out a formhttp://www.apple.com/feedback/macbookpro.html and if they get enough of these feedback requests about the Line In issue, they might consider making a fix for it. I asked the advisor if they actually read these requests, and he said that all of the teams have to read these requests.

So in the meantime I ordered a USB sound card so I can record sound coming into the Mac.

So it would be cool if everyone could go to MacBook Pro Feedback and request to have the option to select what the Audio Input can be used for, then maybe they will consider making a fix for this issue.

Missing menu “Use audio port for”

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.