Problem with YouTube connection

I am having trouble with YouTube on apple tv. Get message of no connection. Everything else working fine.

Apple TV

Posted on Jan 23, 2012 7:00 PM

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80 replies

Jan 25, 2012 7:58 PM in response to Motbailey

I'm having problems with Youtube as well. I have an iPod Touch 4th Gen, and I have the Apple TV2.
I went to the Youtube app on my iPod first, and when I go to Playlist, it says "YouTube is not available" But videos play elsewhere.

I then went to see if this was happpening on Apple TV's Youtube app, and yes; it is. When I go to my playlist, it says "content is not available", but vidoes play elsewhere.

Jan 25, 2012 8:21 PM in response to Motbailey

I posted that I had the same problem here in Cincinnati OH some 24 hrs ago. I'd like to report that as of about 10:15 pm EST, i could access YouTube via the native application on my ATV2. I wish that Apple have posted that it was a system wide problem so that we didn't have to mess around resetting, restoring, etc our units. They could have posted a notice on the website or sent an e-mail (they send mass e-mail to advertise productes and services)

Jan 26, 2012 12:05 AM in response to silos

Yes, I do agree.


It would have been nice if Apple could have done the right thing, and posted SOMETHING somewhere on the support page indicating they were aware of a problem with YouTube video availability on AppleTV devices.


I read here that some users even paid $49.95 for out of warranty support, only to find out that it was a problem that was not a user problem, but, possibly an Apple or YouTube problem, one that should not be chargeable.


Since I was out of warranty, I was not about to approach Apple for support, especially since I saw this site with users all over the world having the same issue.


Still would have been nice to have seen something from Apple, however.

Jan 26, 2012 10:23 AM in response to aeiannello

It's hard to figure out where to post this problem-- but here goes:


The YouTube "outage" probelm has been fixed as of Jan 25, 2012---however there is now a new issue regarding accessing "playlists"-----on my Iphone 4s, Ipad2, and Apple TV 2, I get this error message "YouTube Not Available" when trying to access my playists. I can access them with NO problem on my PC. Only problem is with Apple devices.

Jun 21, 2012 8:35 PM in response to ManjiParty2011

So I had this same problem after updating the OS in my first gen ATV. Fixed it.


Symptoms:

Cannot connect to content in YouTube

Network test says can't connect to Apple.


The fix:

I went into the general settings menu > network > TCP/IP >manual > then changed the DNS server IP to 8.8.8.8, exited the menu and tried another test. It failed, I put the ATV to sleep, turned it back on then went back into TCP/IP and did automatic this time > Successful. Did another network speed test, it completed successfully.


Here is the catch. When I go into YouTube history it still gives me the error, but if I search it from the YouTube search feature it works fine now. Hope this helps.

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Problem with YouTube connection

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