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MacBook Air battery exploding/expanding

Hi,

I'm based in Dublin, Ireland and have a 1st Gen MacBookAir with an exploding/expanding battery. See attached pics below. My warranty is expired but I've seen this issue listed in a number of other posts. Looks like a product defect that should be recalled. I was advised to remove it ASAP before it did further damage to the case and motherboard, or worse. Other than buying a new battery has anyone out there any advise on who in Apple to contact as my MacBookAir is out of warranty. Thanks

User uploaded file

User uploaded file

User uploaded file

MacBook Air, Mac OS X (10.6.2)

Posted on Jan 24, 2012 8:24 AM

Reply
40 replies

Mar 4, 2013 7:04 PM in response to Mikercana1

well, i am located in Kuala Lumpur, Malaysia and we do not even have the luxury to an apple store. Only a local distributor and apple appointed service center. am now being quoted for a battery that would cost around 200 USD including labor... but i do not know what they are going to do with the bloated casing of the laptop... macbook air went from slim to cancer-ous and fat... in any case... i will pay for the battery but apple's conduct of not informing us of any defects is something i will take further. it is misleading and deceptive, and endangering the users of the product. imagine, i discovered it when it just began bloating, but if the explotion happens who am i gonna sue? the distributor? gosh... i am starting to lose faith in apple... and it's appointed distributors and it's whole company... sad! if someone buys a car... and the battery explodes every 3 years... i guess that car company would not be around for too long is it now??


apple... u are starting to look like a broken apple... not a bitten apple anymore .........

May 31, 2013 10:03 AM in response to Bill Scott

my trackpad stopped clicking. The bottom part (I have a 2009 macbook air) just wouldn't move anymore. I read people were saying the battery might be swelling.


Sure enough, I unscrewed the back, had a look, and half the battery was puffy. Not too bad. I unscrewed the battery, but left it connected, checked the clicker, and it was working fine.


Put the screws back in. It works fine now.


But I suspect this is only the beginning. Next time I'll take it to the Apple store.

Nov 29, 2014 4:51 AM in response to mobimation

User uploaded file

One more photo: Explosion was strong enough to shear off a screw hole in the bottom lid. Aluminium still left under the screw....


Well now that Apple thinks this is normal to happen to its fleet of Macbook Pros out there the only thing I can do
is to assess the damage and if the frame is straight maybe I can resurrect it with some spares off Ebay 😟


However it should ring a bell for the enormous amount of MBP users out there. Replacing the battery earlier than you otherwise
think is needed can be a good thing to avoid rendering your hard earned MBP useless. And hope it won´t hurt you when the explosion happens.

Nov 29, 2014 2:32 PM in response to mobimation

After examining the Macbook Pro 15 I can report on what had happened:

There had been no "explosion" but the battery had swollen until its physical expansion over several hours burst the bottom lid open and lifted the trackpad. I removed the bottom lid. The battery is held in place with "anti tamper screws" of a three-wing type to prevent a normal user from carrying out the job, I was lucky to have one such bit in a toolkit. The battery finally came out and it was possible to press down on the trackpad to have it return to its normal position. I could bend the bottom lid back in shape and screw it back in place. Using the charger I could boot up the Macbook and all look normal. With a new battery things will be ok, so we were lucky this time.

User uploaded file

Sep 22, 2015 9:15 AM in response to KewBridge

My MacBook air has done this too... I took it into a store expecting Apple to be horrified that one of their products has had such a failure and fix the problem but they said they couldn't help... very very very annoying and not what I would have expected from Apple! Also after reading all of the above posts it seems customers in the US get a much better service than in Europe. Has anyone in Europe managed to get Apple to do the right thing and fix/replace their exploded MacBook?

MacBook Air battery exploding/expanding

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