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Netflix login error "Unable to sign in. Log in in progress (140)."

I've gotten the same error message when I try to sign in to Netflix through Apple TV:


"Unable to sign in. Log in in progress (140)."


I was previously able to sign in and view content on Netflix through my Apple TV. And I can still do so through the Netflix website and through my Xbox. It doesn't appear to be an account problem.


Do I need to reset something?

Anyone had similar problems?

AppleTV 2

Posted on Jan 25, 2012 1:15 PM

Reply
5 replies

Feb 6, 2012 3:52 PM in response to jmdinn

I called Netflix and this advice worked for me...go to the apple tv settings and make sure time zone is set as automatic. Then reboot the apple tv by pressing the menu button and the down button simultaneously for 8 seconds or until the apple logo appears. Once the screen returns, enter your username and password for Netflix and it should come up again.


Good luck!

Jun 30, 2012 10:49 AM in response to Keenonapple

Just a couple notes for anyone coming onto this thread -- in general this worked for me, but:


* My time zone is set to "Cupertino" - always has been, and I didn't see any reason to change it, and the reset still worked. So I think this was a red herring to make you think you were doing something substantive besides a simple reset.


* I held down "down" and "menu" for about 15 seconds and nothing happened, but as soon as I let up the screen went black, then the Apple logo appeared. So the Apple logo may not automatically appear *while* you're holding down the buttons.

Netflix login error "Unable to sign in. Log in in progress (140)."

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