cannot send mail message/user name or password is incorrect

Today I've started getting a message:


CANNOT SEND MAIL

the user name or password SMTP:username@aol.com@smpt.aol.com is incorrect


When I hit settings button and retype my password it doesn't help.


I have a 3 year old and need to be able to send from my phone, she won't leave me alone when I sit down at my lap top. HELP!


P.S. I have restarted my phone.

iPhone 3G

Posted on Jan 25, 2012 2:36 PM

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Posted on Jan 26, 2012 12:07 PM

There is another thread about this and here are the two work arounds that have been making mail send:


tiger8395


Go to the "Mail, Contacts, Calendars" settings panel under "Settings." Click on the "AOL" account. Click on "Account". Under "Outgoing Mail Server" click on "SMTP". Under "Primary Server" it says "smtp.aol.com" and is probably set to "On". Change this setting to "Off". Then click on "Add Server..." under "Other SMTP Servers". Add "smtp.aol.com" as the Host Name, Your AOL account as the user name (without "@aol.com"), and your AOL password. Your outgoing mail should now work. I believe the problem is that on my wife's phone, "@aol.com" is somehow getting added to the sendmail request under the default settings for the Primary SMTP server. This bypasses that problem.


and


from horanel (this is the one that worked for me)


I tried Tiger's info and didn't work but here's the difference:


Don't turn OFF the primary server

Add server smtp.aol.com turnON

LEAVE BOTH ON


DO add user name (without @aol.com) on new server under optional

DO add password,


under authentication, make sure password is ON


NOW IT WORKS!! been screwing with this all day --- rec'd all msges in my outbox. thx all

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cannot send mail message/user name or password is incorrect

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