Pages (and other iWork software) crashes when using look-up

It may be easier than finding out what is stuffing up your existing account.

Peter

First delete the com.apple.iwork.pages.plist from Users/your name/Library/Preferences. Then try Pages again

Are you sure that you really did what you were urged to do :

my Uninstall_iWork '09 script

delete several files.

Among them are the font cache file which was named by Dale

and the Preferences file which is often the wrongdoer when the app fails.

May you quit Pages,

run this short script

--{code}

set p2p to "" & (path to preferences folder from user domain) & "com.apple.iWork.Pages.plist"

set p2c to "" & (path to library folder from user domain) & "Caches:com.apple.iWork.fonts"

tell application "System Events"

deletedisk itemp2p

deletedisk itemp2c

end tell

--{code}

restart the app.

If the app works flawlessly it's OK

If it doesn't, run this script:

--{code}

set p2f to (path tofonts folderfromuser domain)

tell application "Finder" to open p2f

--{code}

If there are fonts in the revealed folder,

use FontBook to disable them.

Pages may be more picky than FontBook upon fonts.

Some may be valid from FontBook point of view but wrong from Pages's one.

Yvan KOENIG (VALLAURIS, France) mardi 31 janvier 2012

iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.2

My Box account is : http://www.box.com/s/00qnssoyeq2xvc22ra4k

The two files are rebuilt if the App is able to run.

As it crash, it's not surprising that it doesn't rebuild them.

I wished to be sure that you really removed them.

Now that I am, I will re-read the crash report. Maybe I will find needed info.

When the Fonts folder is open, I guess that you see these files :

encodings.dir

fonts.dir

fonts.list

fonts.scale

If you see them, trash them. Maybe one of them is corrupted.

Yvan KOENIG (VALLAURIS, France) mardi 31 janvier 2012

iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.2

My Box account is : http://www.box.com/s/00qnssoyeq2xvc22ra4k

The files :

encodings.dir

fonts.dir

fonts.list

fonts.scale

are available in every folder embedding active fonts or in folders which embedded some which were removed later.

Spotlight doesn't reveal them by default because with this setting it doesn't scan the System's folders.

It's why I posted the short script opening the folder.

Yvan KOENIG (VALLAURIS, France) mardi 31 janvier 2012

iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.2

My Box account is : http://www.box.com/s/00qnssoyeq2xvc22ra4k

Thanks for the feedback.

Must I understand that you removed the files :

encodings.dir

fonts.dir

fonts.list

fonts.scale ?

If it's really that, I will probably add them to the set of files removed by my uninstaller.

Removing them can't hurt but it's the first time I thought that they may be the wrongdoers.

Yvan KOENIG (VALLAURIS, France) mardi 31 janvier 2012

iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.2

My Box account is : http://www.box.com/s/00qnssoyeq2xvc22ra4k

OK, I will edit my script.

Yvan KOENIG (VALLAURIS, France) mardi 31 janvier 2012

iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.2

My Box account is : http://www.box.com/s/00qnssoyeq2xvc22ra4k

Hey Yvan -- could I get that script? My Pages is crashing whenever I do a hover-over dictionary definition keyboard shortcut. Driving me crazy.