'No Limit' option under Mail Days to Sync disappeared

Just an update to all following the thread.

Go Daddy has finally acknowledged this is an issue derived on their end. It is exclusive to their users on Exchange 2007.

It was a major pain to force migration over to a 2010 server. They are slowly migrating all users over but can force an individual users migration.

I had to export my exchange account into a pst file for backup and cancel my exchange account. This gave a prorated credit for unused time. Then immediately repurchased one year of exchange hosting and it forces the setup of your new account to e on a 2010 server.

Mail days to sync problem gone and no more workaround needed. Other issues I was haing with syncing on my iOS devices has seemed to improve or go away as well.

Big pain in the arse and resulted in downtime for my email which is always dangerous for my business. I did it late at night to minimize this. Then you just Moore your pst file and you are back up and running better than before.

I just wanted to confirm tis update to all following these past months that Go Daddy has recognized finally this is an issue with their 2007 server. They did not know why the policy was changed. I had to really push into deep support levels to find anyone who was able to be truly helpful.

Good luck to all.

I had the same issue with No Limit disappearing... but I don't have Go Daddy. It's my wife's work email server, she's a teacher. But these steps helped me fix the problem - thanks so much! I do want to point out that after disabling SSL, you must actually try to open the inbox and wait for the connection to error before turning SSL back on. A quick toggle off/on without opening the inbox does nothing.

Connecting via corporate exchange not GoDaddy.

Tried the steps for the iPhone and that worked nicely but did nothing for the iPad. So I deleted the account and added it back with MAIL set to OFF, Calendar and Contacts set to ON. After I did this, I was able to see the No Limit and click it. Then went right back and switched MAIL from OFF to ON. Now, I getting mail from last year...

Thanks to all for providing directions...

So happy to have helped rafayel.

Force migrating my account over to their 2010 server has helped in many other ways too.

My ultimate suggestion to all Go Daddy Exchange users experiencing this issue is to bite the bullet at the cost of your own time and frustration to do what it takes to get your account hosted on the 2010 server.

In the meantime, I am so happy the workaround still is helping!

Very happy this workaround continues to benefit others. I know how critical it is to have access to your entire mailbox. As much of a pain as it is, I do highly recommend the upgrade to the 2010 exchange server. I am surprised Go Daddy has not migrated all users because it is a rreal pain to do it on your own. The reults though are worth it. It fucnctions better overall and there is no limit to workaround ever. Why they put this limit on 2007 server and continue to leave it that way is a mystery - a mystery to the people working at Go Daddy support too I'm sure.

"The only way to then change it back is the previously mentioned suggestions... Up to and including deleting and re-adding the exchange account."

Thats not entirely true.....

On my imap accounts i use the following shortcut :

turn off ssl on the IMAP account.

Save the changes

go 1 step back in the settings menu

select the IMAP account again

The no limit option will now be available

select this option and turn ssl on.

😁

We have the same issue with Zimbra email server ver 8 on iPad and iPhone. It uses the exchange mail account type built into iOS so my conclusion is it in not exchange server but the iOS client driver with the bug in it.

The workaround is similar to atomicvariable's:

Ignore use ssl, this is a red herring and makes no difference.

Turn off all synchs for the mail account.

Choose yes to any questions about deleting items in the phone/pad. They come back (ie are resynched) after the last step below.

Then no-limit reappears in the selection list.

Select it

Toggle back on whatever you want to sync.

Presto, everything reappears back to day 1. Obviously don't select the now blank mail days to synch item, otherwise you'll get trapped again and will have to repeat the above mini-procedure.

I deleted my Exchange account on my iPhone 4S ios 7.02, and was able to choose no limit again on the mail sync. However after completing the setup and going back in again, the no limit option is gone again, but nothing is selected, so no limit is still in effect as long as i do not select any of the other options. Haven't tried the other suggestions mentioned here, as this works so far.

Same issue, this su.cks does anyone know?

I have the same issue. Have either of you figured out the problem yet

You are a god! I was ready to bail on go daddy!!

Yes just worked for me as well, but I got to see the "No Limit" option. I use GoDaddy Hosted Exchange as well, glad to see you find a working workaround, if not a perfect fix!

Post back your results please.

that worked - Thanks!!!!!!!

You're welcome Mike. I know how frustrated I was on this issue, so I am happy to help others with it. Hopefully, those affected will find this and this fix won't stop working!