iTunes will not open purchased book (I click on it and nothing happens)..

When I click on the either of the 2 books I purchased nothing happens. I upgraded my version of itunes, deleted then downloaded the books again (after they would not play the first few times, and I checked my music and it plays fine. Please help.

Windows 7

Posted on Jan 27, 2012 8:00 PM

Reply
2 replies

Jan 27, 2012 9:06 PM in response to Nikkie12345

Close your iTunes,

Go to command Prompt -


(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".


(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt


In the "Command Prompt" screen, type in


netsh winsock reset


Hit "ENTER" key

Restart your computer.

If you do get a prompt after restart windows to remap LSP, just click NO.


Now launch your iTunes and see if it is working now.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iTunes will not open purchased book (I click on it and nothing happens)..

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.