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Converted previous e-book to iBooks format, fails when submitting

Just got thru converting an e-book I've written in Pages over to iBooks Author (it's up on Amazon in a standard e-pub format, but wanted a more multimedia version for the iPad in the iBooks store).

The book works great on my iPad when I sync it from the .ibooks file exported out of iBooks Author, but when I "deliver" it via iTunes Producer, it fails:

[2012-01-29 14:35:37 EST] <main> ERROR: Apple's web service operation was not successful

[2012-01-29 14:35:37 EST] <main> ERROR: Unable to authenticate the package: 9780615595474.itmsp

[2012-01-29 14:35:37 EST] <main> ERROR: ERROR ITMS-9000: "Unmanifested file found : How_to_Make_Money_Shooting_Stock_Footage.ibooks:/08EDB1AEAC565AE.obsl" at Book (MZItmspBookPackage)

[2012-01-29 14:35:37 EST] <main> ERROR: ERROR ITMS-9000: "Unmanifested file found : How_to_Make_Money_Shooting_Stock_Footage.ibooks:/EA646B428BBC67B.obsl" at Book (MZItmspBookPackage)

[2012-01-29 14:35:37 EST] <main> DBG-X: The error code is: 1102

[2012-01-29 14:35:37 EST] <main> INFO: Done performing authentication.

[2012-01-29 14:35:37 EST] <main> DBG-X: Returning 1

Package Summary:

1 package(s) were not uploaded because they had problems:

/Users/jamesorlowski/Music/iTunes Producer/Playlists/9780615595474.itmsp - Error Messages:

Apple's web service operation was not successful

Unable to authenticate the package: 9780615595474.itmsp

ERROR ITMS-9000: "Unmanifested file found : How_to_Make_Money_Shooting_Stock_Footage.ibooks:/08EDB1AEAC565AE.obsl" at Book (MZItmspBookPackage)

ERROR ITMS-9000: "Unmanifested file found : How_to_Make_Money_Shooting_Stock_Footage.ibooks:/EA646B428BBC67B.obsl" at Book (MZItmspBookPackage)

Odd, since this was created in iBooks Author, I'd think it would export a compliant file. Right?

Mac OS X (10.6.2), iMac 27" i5

Posted on Jan 29, 2012 11:45 AM

24 replies

Jan 30, 2012 1:16 PM in response to David Bourne

Thanks.

Feb 2, 2012 4:58 PM in response to James Orlowski

It's this file: EA646B428BBC67B.obsl

Try this:

1. Change the extension of your .ibooks file to .zip

2. Un-zip the file.

3. Look for EA646B428BBC67B.obsl and delete it. (I have no idea what file format that even is, but something added it)

4. Change the file extension back to .ibooks.

5. Try delivering again.

Hopefully it'll work.

Feb 2, 2012 4:59 PM in response to Nathan Pinard

Thanks. I actually just tried again, and it seemed to have worked. We'll see.

Feb 3, 2012 4:11 AM in response to James Orlowski

Looks like I spoke too soon. The "deliver" process worked without errors yesterday, but when I checked this morning in the "history" section of iTunes Producer, I noticed an error:

Any way to see what exactly the error was?

Feb 24, 2012 12:18 AM in response to K T

Are you really sure you can't update the ibook content itself? Can you point me out where Apple is confirming that? It makes sense in such a way that I can explain why I have import errors...

Feb 24, 2012 4:07 AM in response to renhagedis

I can't confirm. All I can say is the two times I tried, I would get that "import error" in the history.

Has anyone else successfully "updated" a traditional ePub file with a new iBooks version?

jbarsnes

Level 1

0 points

Feb 28, 2012 4:22 AM in response to James Orlowski

It is no problem updating books in iBooks. Have done it several times.

Mar 2, 2012 5:17 AM in response to James Orlowski

Yes you can update all the time. But not if you get an import error. The ones I got had to do with the video's. But especially with only some of them in which I used the start/stop en poster function. All the videos were correct via export option in Quicktime convertered. So I guess something is going wrong there. Apple didn't confirm me that it was a known issue

Mar 2, 2012 5:22 AM in response to renhagedis

Thanks. Perhaps my problem is the videos. But I did correctly format them for use in iBooks (they work perfectly in my tests on my iPad). The regular e-book just has still images where the videos are supposed to be with links to Youtube versions if the reader wants to view them. The iBooks Author version I was trying to replace it with actually has those videos embedded in the book. Maybe that's a problem.

I've pretty much ditched the option of converting my regular e-book to the new iBooks Author format. I may try later, but I'm not losing any more sleep over it now.

Converted previous e-book to iBooks format, fails when submitting