Help - iTunes can't locate music files on drive!

i still can't find any of it...it's like it totally disappeared from my computer...

Has Windows created a new profile for you perhaps? Do a search for the word "iTunes" across your whole computer, including hidden and system files. Something useful ought to turn up.

tt2

In my case, i inadverntely locked folder premissions. Once i removed the exclamations went away.

turingtest2 can i change the path where itunes thinks the file is. originally the files where in a different folder and when i moved to the new computer i consolidated all of the music under the itunes music folder. when i click locate i can find the file but when it ask me if i want to use the same location to find the rest of the songs it doesnt find any of them even thou i know they are there

The script will take an initial guess at the media folder where it should be looking, but you can correct that if required. For some background see this thead.

If you tell me what is where I might have other ideas that would help.

tt2

that didnt work the findtracks page wont pull. "problem loading page" is the error. Originally on my old computer i had 2 separte folders outside my itunes folder where my music was kept, both on the c drive. I consolidated files into 1 folder and then copied the folder under itunes music folder. So at this point every song that i am looking for is under 1 folder. this is the location where it thinks the file is

I have the external drive, but that new folder music has a new name.

i went thru preferences and changed the media file location to the drive on the computer that contains all my music. i press ok and it says updating library. it removes the ⚠ from abt 40 songs but all of them are in the same folder.

If i go thru and locate 1 song, again in the same folder as all of my music, i can find the song. itunes then ask me if i want to use the same location to try and locate the rest. I say yes and then it says it can't find any of the music. the reason is that its only looking in the sub folder (Artist>>Album>>Name) instead of looking thru the parent folder.

HELP ME PLEASE!!

if i go

This should be direct link to the FindTracks script. Can you download that to your desktop? If so what happens when you double-click on it to run it? If you get an error message could I have the precise message including line number. If it works you need to pick the parent folder for the files you are trying to collect so if the missing media is in, for example, E:\iTunes\iTunes Media\Music\<Artist>\<Album>\##<Name> but on the second dialog box the script offers to look in E:\New MediaMusic then you need to edit that value to E:\iTunes\iTunes Media.

tt2

i downloaded the file to my desktop

i opened itunes, and selected 5 songs

it ask me if i want to open

i click yes and then this is what i get

I think the problem is that some of your tracks are missing artist & album details. I've updated the script in a effort to workaround the issue. Please download the updated version and try again.

tt2

we have to be making some headway!! the script ran this time but now its not reconizing the corrtect song

its not finding the right song

Hmm, odd not to find the actual song as well as some other potential matches. I've been contemplating adding a test for file size which should reduce the need to pick from a selection, but could you show me the Get Info details for that tracks and its actual filename in Windows Explorer just so I can get my head around what is happening there?

tt2

just tell me what i need to do. the library is backed up twice.

From what you've shown me so far I suspect I need to tweak the script further to make it work for you...

Please select the song "Accidental Muderers" and screenshot the Get Info. > Info tab.

Please let me know the exact path to that particular track.

tt2

C:\Users\mkowner\Music\iTunes\iTunes Music\2012 Music

So the files are in a flat folder C:\Users\mkowner\Music\iTunes\iTunes Music\2012 Music and are named semi-randomly? I'll have to give this some thought...

tt2