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iCloud keeps asking for a password

I have been using iCloud for several months. This morning, I logged on to my iMac to find that my me.com e-mail account was down and that iCal was telling me that my password had not been recognised, so I could not synchronise my calendars with the cloud "for security reasons".


Nothing had changed here, but I shrugged and duly followed the on-screen instructions and reset the password successfully. Five minutes later, I got the same message: account disabled for security reasons. Username or password did not match.


I have now been through this endless loop four times. Either something is wrong at Apple or, more likely, I am misunderstanding something basic. Can someone advise?

Posted on Feb 1, 2012 4:42 AM

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Posted on Feb 1, 2012 6:13 AM

Apple ID: "This Apple ID has been disabled for security reasons" alert appears

If you are using Safari to login to icloud.com try emptying the Safari cache. From the Safari menu bar click Safari > Empty Cache

21 replies

Feb 1, 2012 8:23 AM in response to Winston Churchill

I've tried both of those, Winston, but no luck. For instance, I can enter the new password as many times as I like into the me.com account's pop-up password box in Mail, and add it to the Keychain, but five seconds later, it's back asking for the same thing again. This is despite the same password getting me into iCloud via Safari.

Feb 1, 2012 1:43 PM in response to Winston Churchill

This is driving me NUTS.


I can get into iCloud via Safari using my Apple ID and the latest password. I can get into the iTunes Store using my Apple ID and the latest password.


But iCal and Mail are still off limits. All I get from Mail is the Enter Password pop-up (and it never accepts the password and so refuses me access to mail). All I get from iCal is a message telling me the account has been disabled for security reasons and that I should reset the password.


Am I missing some kind of hidden place for entering the password? Is anyone else going slowly crazy with this problem?

Feb 1, 2012 3:35 PM in response to Csound1

You're not being picky at all. I'm grateful for any input. But, yes, the password meets all the requirements. From what I've seen, if it hadn't, the reset process would have stopped me and told me to try again.


I have a feeling there's a blank password box waiting to filled in the depths of something somewhere and I don't know where it is.

Feb 1, 2012 5:00 PM in response to Norman Harper

OK, at this point (and assuming you haven't yet) I would try removing the iCloud account from Mail and putting it back again but I would do so manually rather than let the auto setup do it (well, actually I would let the auto have a go first), you seem to have verified the standard requirements so I am not sure what else to suggest. It's an iMap account so you will not lose anything in the iCloud account.

Mar 8, 2012 5:03 PM in response to Norman Harper

Interesting, so I'm not the only one. Every morning when I pick up my phone in asked for my iCloud password. (I assume the phone tried to sync via wi-fi while I was asleep. It's great, I like for it to sync when I don't need it BUT *** do I have to provide the same password every time? The password is correct, it accepts it then the next morning - same question.... Is Apple becoming the "new" Microsoft?? I remember all the weird Windows prompts, now this crap. There's more but this is all I care enough to write about...

Mar 10, 2012 3:46 AM in response to Norman Harper

I have removed it manually also many times over but it does not work for me. I came from a MobileMe migration and I think it may have something to do with it. I am downright frustrated to not know why there are basically 3 icons with almost the same functions in Preferences referring to logging into iCloud. I logged in and deleted all three in every possible combination to try to get my HD iCal and mail to sych. with iCloud, but to no result.


It seems Apple does not care to respond to this problem as I have not seem their official reply or fix to the matter. I spent many many unnecessary hours trying to resolve this issue, no fault of our own I am sure. It has to simply do with the server rejecting our access.


My issue actually began when all was initially working fine, except I noticed my iPad wasn't logging into iCloud, it kept asking for an iCloud password even though the correct one was entered. So then I went ahead and changed the iCloud password thinking that should be a work around, just needing to update all my devices with the new password. What a Fricken Mistake!!!! Since then my iMac and MacMini disconnected from the iCloud server. I haven't checked all my Apple stuffs. Yet I can access iCloud via any web browser! Apple is just winging it as they're winging the new iPad leaving more trails of mistakes and less fixes. The three redundant icons unfixed poses as an obvious sign of a potentially bad future.


With the volume of customers increasing they still decide to not provide customer support at night as the days are all busy with very long wait times that are expensive as I pay by the fricken minute. Anyways, enough whinning, hope someone can help me with a fix. I tried already to verify, fix/repair, and reset my Keychains, so that is not the issue. I even carefully erased all the iCloud related ones I could find except the certificates. Please help with a ReAl and PrOvEn fix, thanks in advance!

iCloud keeps asking for a password

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