Cannot Print canon C5030

Question

Cannot Print canon C5030

Dear all,

We have a Canon C5030 in the company that I work (I am from the IT are) and I just cannot make the MacBook Pro from the design guy to use this print.

I tried first the driver CanoniR-ADV C5030/5035 PS. In this case, I can clearly see the print request arriving in the Canon, but after it is received, it is automatically denied/deleted (detenido in spanish).

After I tried the generic drivers (PostScript generic and PCL generic), but both of them do not arrive to contact the print server.

The MAC OS is a 10.7 Lion and I am running as admin.

Any suggestions?

Regards,

Pedro Paganela

Posted on Feb 1, 2012 8:31 AM

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Answer 1

sig

Level 8

35,862 points

Feb 1, 2012 10:47 AM in response to pedro.paganela

http://support.apple.com/kb/DL899

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Answer 2

Feb 1, 2012 1:35 PM in response to sig

Hi,

I downloaded and installed it, but unfortunately it did not work. When I try the PostScript or the PCL Generic, both give the follow error in the printer: PDL IMG Invalid Data

Also, to the specific printer's driver (i.e. Canon iR-ADV C5030/C5035 PS), it is even worse, the macbook pro sends the request and the printer does absolutely nothing.

Any other suggestion? Thank you for helping.

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