After upgrading to 10.7.3, the BBC iPlayer application will not play videos in full screen any longer, the sound still plays but the screen is just black. Videos continue to play correctly when the application is in normal window-ed mode.
This is on a 2009 Core2Duo MacBook Pro 5,2.
Anyone else seeing this? And, if so, any ideas for a solution? Maybe we just have to wait for BBC to update iPlayer.
I've got exactly the same problem on a 2011 iMac running Lion. It's definitely due to Mac update 😟
Correct - I have reported the issue to the BBC. You may wish to do the same. They have a contact page linked from the iPlayer support pages.
This is not helpful. It is not easy to anticipate issues with all possible configurations of software and hardware. Case in point: the latest Snow Leopard update has 'broken' Rosetta for some users. Was someone lazy? I doubt it. Such issues are a fact of life when it comes to software. Let's not try and assign blame here either.
I did a system restore with time machine to the point before the 10.7.3 download and iPlayer is now working fine. I'll be be more reticent to download Apple updates in future I think...
There is some hope, at least the BBC are aware of the problem now, hopefully a fix will come soon:
http://iplayerhelp.external.bbc.co.uk/help/announcements/full_screen_mac_desktop /
I believe this is an issue with Adobe AIR and it affects all applications that use Adobe AIR. Major bug. I'm surprised that Apple would release this update
wgrand wrote:
I believe this is an issue with Adobe AIR and it affects all applications that use Adobe AIR. Major bug. I'm surprised that Apple would release this update
You want Apple to wait until Adobe works out all their bugs? I think we would still be running System 7.
I have Mac book pro late 2011 and the problem is definitely after the latest upgrade.
Nice of apple to say not there problem as due to 3rd party software yet they issued the upgrade, one wonders why bother upgrading as all problems stem after upgrades I have turned off upgrade and will wait a few months and see a when the problems are sorted as clear they all blame each other rather than sort out.
one wonders if the yever test new upgrades !!!!
Three weeks since the BBC black screen and no one has "fixed" anything. Wondering whether Apple is using the 10.7.3 upgrade to try put Adobe out of business, or are Apple's developers simply not as good as they were 10 years ago? And I'm also surprised by the BBC's complacency. I shan't trust Apple's future upgrades; I'm going back to my trusted iMac G5...
A fix like this would take three months at least.
Just to let you know, the problem experienced by mac users with OSX lion 10.7.3 and BBC Iplayer desktop programmes in full screen can be resolved by users downloading the Adobe AIR 3.2 Release Candidate (at their own risk) here: http://labs.adobe.com/technologies/flashplatformruntimes/air3-2/
It works. Thanks everyone. I'm back on my Mini-2011!
I was very relieved to find I'm not the only person having the full screen problem with iPlayer. Thanks to this discussion and Time Machine, I successfully reverted to Lion 10.7.2 . As a result, the full screen problem is fixed.
I'll watch out for the official word from Adobe / BBC before trying to upgrade Lion to 10.7.3 Good to see that Adobe are testing something.
It works! it's taken weeks but finally back to full screen on my late 2008 MacBook.
Thanks this has fixed for me.
others please try
BBC iPlayer app problems after 10.7.3 update
