Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

VPN authentication error 10.7.3

Since updating our server to Lion 10.7.3 the VPN service fails to allow connections. Clients get the message 'The PPP server could not be authenticated' whilst the server generates :-


Thu Feb 2 10:06:49 2012 : DSAuth plugin: Failed to retrieve MPPE encryption keys from the password server: errno -14484, ctxt 4

Thu Feb 2 10:06:49 2012 : Fatal signal 11


I've repaired permissions and removed and reconfigured both ends with joy.


Any ideas?

Posted on Feb 2, 2012 2:16 AM

Reply
38 replies

Mar 13, 2012 9:52 PM in response to dacary

My VPN L2TP connections also stopped working after 10.7.3 update. I kept getting "DSAuth plugin: Failed to retrieve MPPE encryption keys from the password server: errno -14484, ctxt 4" whenever I tried connecting. But I resolved the issue now by following the instructions in http://support.apple.com/kb/HT4748 for all OD users INCLUDING the new "VPN MPPE Key Access User" (find that user's short name in workgroup manager and use the command line to set the new policy). It appears this tech note is applicable even if you're not using PP2P. Hope this helps others experiencing this same annoying error.

Mar 26, 2012 5:18 PM in response to kristin.

Hi


I had the same problem as most people here, namely, I could not connect to my 10.7.3 Lion server using the credentials of a network account. I could connect using the credentials of a local account though. Typing the following line solved my problem:


sudo pwpolicy -a (diradmin) -u (vpn_idname) -setpolicy "isSessionKeyAgent=1"


(with the correct diradmin and vpn_idname, which can be found as indicated here: http://support.apple.com/kb/HT4748). And yes, this is not limited to PPTP, it works with L2TP too. Thanks dacary !

Apr 22, 2012 1:33 PM in response to dacary

Well, I have done all the above and I still get:


"The L2TP-VPN server did not respond.

Try reconnecting. If the problem continues, verify your settings and contact

your Administrator."


I have all my portforwarding on my Netgear FVS366Gv2 setup perfectly as per known working solutions for OSX 10.6.latest Servers.


How has Mac become so terribley difficult and troublesome with 10.7.

I have a reasonable 20 year knowledge base on all systems up to 10.7 and now it's pants :-(

I'm not a UNIX geek, that's not what Mac is about IMO.


OSX Server 10.7.3 w L2TP-VPN setup

OSX Client 10.7.3 connects to other PPTP and L2TP based OSX 10.6 servers fine

Netgear FVS366Gv2


#grump.

VPN authentication error 10.7.3

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.