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iTunes match download errors

I keep getting the "error = -2114" and "Please check that the connection to the network is active and try again." It then moves to the next download and most times is succsesful. I am getting this error in the last few hours and to about 10-20% of my downloads. Some were matched and some were uploaded. Any advice?


My email and internet connections are fine at this time...

Windows 7

Posted on Feb 2, 2012 5:29 PM

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84 replies

Feb 3, 2012 9:08 AM in response to 35wailin

I have 1997 songs uploaded (that most of them should've been Matched is an entirely different issue) and most of them don't play on my PC (original library is on my MBP). I reckon that 1 in every 80 songs or so is actually playing here, just like all the matched/purchased songs.


Interestingly enough, it's not always the same uploaded song that is playable or not. I've rebooted a couple of times since the issue started (this AM, CET timezone) and I've found that sometimes one song is playable and sometime it is not.


As others have mentioned, it's not my internet connection or the Apple Store itself, this purely seems to focus on iTunes Match Uploads... Hopefully, a fix will be here soon :\

Feb 3, 2012 11:35 AM in response to 35wailin

I received an e-mail back from Apple:


"I have consulted with the senior advisor regarding your issue and found that this may be the temporary error. I would request you to try to download the songs from the different network. may be this is just the connectivity problem.

If you still face the same problem please reply back to this email so that I can investigate further."


I cannot try from a different network right now, but I might go for coffee later this afternoon and will try from a coffee shop. I doubt this is the case though since everyone here is having this issue as well.

iTunes match download errors

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