iTunes match download errors

Same problem here in Belgium

I just reverted my AirportExtreme to version 7.6 to make sure that it was not v7.6.1 causing this issue.

It did not resolve the problem.

Hit them up. It's not the network. Thousands are having the exact same problema with the same codes. They better fix it soon...

Yes. Everyone please report this to apple through a quick e-mail to support

I got a reponse that advised me to try a few things I and many others have already tried. I pointed them to this thread so they can see it's not just a fluke and we've tried all the typical easy-fixes. I do recommend we all keep emailing support so they can quickly tell that this is an important issue that needs to be fixed immediately.

Yesterday happened to be the day I lost a bunch of music on my hard drive. I was thankful I had iTunes Match to redownload it... unfortunately, if I had the same issue last week, I apparantly would be able to redownload, no problem. Kind of sucky timing I guess.

Oh well, I've begun redownloading important albums on iOS so if something goes horribly wrong on Apple's end, at least I can recover those albums by jailbreaking my device.

Here's the response I received:

Dear Jon,

This is Thomas with iTunes Store support.

I understand you are receiving error -2114 when you attempt to download uploaded songs to iTunes Match. I realize this must be frustrating, and I'll be very happy to help.

I would recommend re-creating your iTunes Store library as described in this article:

iTunes: How to re-create your iTunes library and playlists

http://support.apple.com/kb/HT1451

Afterwards, once you turn iTunes Match on, it should work. Also, please make sure to disable any network security software if you continue to receive any errors, and that should fix the problem.

Please let us know if you have any other questions or concerns.

Have a great weekend.

Downloading my library from match. Had 0 issues yesterday and all of a sudden, starting last night and since then, I've been getting the -2114. Rather frustrating.

other thread, same issue

https://discussions.apple.com/thread/3706381?answerId=17487565022#17487565022

Are we all on latest iTunes? Maybe that's the problem? I can't download an older version at the moment to test out the theory, but wanted to check if anyone else had, and maybe that's something we should try/I will try tonight?

My Windows computer has been on the latest. My MBA wasn't and I stupidly upgraded it before trying. I wish I would have thought to try before updating.

Gregge wrote:

other thread, same issue

https://discussions.apple.com/thread/3706381?answerId=17487565022#17487565022

Wow. They're much more angry in that thread 😝

tharris0101 wrote:

Yes. Everyone please report this to apple through a quick e-mail to support

Can someone kindly tell me how I can do this? I've searched but can't find a support email address. I know it's probably something obvious that I'm missing. Thanks!

I went here: https://expresslane.apple.com/

And selected iTunes -> iTunes Store -> Connecting and Downloading

They don't have an iTunes Match category, so that was the best I could find.

EDIT: And on the next page I selected "Troubleshooting iTunes Store error codes" but I'm sure you could do "Other" as well.

pdwhite wrote:

tharris0101 wrote:

Yes. Everyone please report this to apple through a quick e-mail to support

Can someone kindly tell me how I can do this? I've searched but can't find a support email address. I know it's probably something obvious that I'm missing. Thanks!

http://www.apple.com/support/itunes/contact/ there's what I used.

There's no iTunes Match category as tharris0101 mentioned already, so I just did iTunes Store, and downloading problems.

I just got off the phone with the support.

I used ITunes->Icloud->Other support, enter any your serial number and then choose special case when you offered to pay for the support.

It seems they are unaware of any problems. WHich is wired considering number of people having the problem.

I've been prommised email support in 24hours.

So wating... Will keep posting.

They'll know soon enough if they don't already. There have been a few articles going up about the issue recently. Here's an example:

http://www.theverge.com/2012/2/3/2768797/uploaded-itunes-match-music-unavailable -streaming-download

Thanks everyone. Email successfully sent.