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iTunes match download errors

I keep getting the "error = -2114" and "Please check that the connection to the network is active and try again." It then moves to the next download and most times is succsesful. I am getting this error in the last few hours and to about 10-20% of my downloads. Some were matched and some were uploaded. Any advice?


My email and internet connections are fine at this time...

Windows 7

Posted on Feb 2, 2012 5:29 PM

Reply
84 replies

Feb 4, 2012 12:20 AM in response to *chels

Yesterday I tried to download some songs, but sometimes there was "2134" or "8364(or so)". first one was for music, second one for music videos. Today all things(till this moment) went well and i can download the songs without any problems for the songs(music vids have the same problem till now.). so just a tempory problem...

Feb 4, 2012 12:40 AM in response to 35wailin

When trying downloading songs yesterday I got error 50 or 2114.

I could see the songs in the downloads section in iTunes and could retry dowloading them from there.

This morning most of my songs downloaded, with exception of those still listed (since yesterday) with an error code in the downloads section.

Deleting the entries in the downloads and trying to download them again solved the problem.

Everything is working fine now.

I didn't had to recreate my library of whatsover.

Greetings from Brussels

Feb 4, 2012 1:21 AM in response to 35wailin

Guys, give it some thought!

Apple is offering a service and it broke down (for whatever reason). And they seemed to be able to fix it in no-time. Remember when your phone line broke down last time... how long did that take? Or your car... tv... you name it!

Every device / server / service can break down... it how they deal with it... and Apple did pretty good. But that's just me!


For all the others still having issues... give it a couple more hrs!


Wolfgang, Chemnitz, Germany

Feb 4, 2012 1:51 AM in response to Dr.Hook

I would like to thank everyone who experienced this issue for coming forward and making me feel like I wasn't the only idiot with this problem. Also, seeing the responses in the last ten hours or so that the issue appeared to be fixed. I tried re-creating the library as per one post and that didn't help. I re-tried downloading my library last night and find that at this time, 04:45 EST, that my uploaded songs are still doewnloading fine as they have been all though the night.


I will let it keep going for today while I am at work and finish downloading my matched songs over the weekend.


I had about 62GB of music stored on an external hard drive as well as a USB thumb drive. I had a VERY unlucky day last weekend, where my 64 GB stick was damaged in a computer at work and when I connected my external HD, a coworker came by and knocked it to the floor causing that device to fail as well!


Sure glad I had taken advantage of iTunes Match a month ago! I was VERY dissappointed when I started getting many errors, but that seems to be solved for the time being.


Once again, thank you everyone!

Feb 4, 2012 2:12 AM in response to jiangzhi

I can stream and download matched tracks now, but videos keep not playing yet. Neither from my secondary computer, nor from my Apple TV. I've restored my Apple TV to factory settings and deactivated iTunes Match, activated again and it's currently updating iCloud. I'll see if this works for videos or not...


Still waiting for Customer Support response...


This is such a drag...


:-(

Feb 4, 2012 2:37 AM in response to 35wailin

Videos keep not working at all. Funny enough, the latest video I bought yesterday plays on streaming both on secondary computer and Apple TV (unlike the others).


I've restored accounts and configuration on my Apple TV and I'm currently in the process of updating everything again.


Last but not least, I'm gonna turn iTunes Match on again. And if this doesn't work I'll let it all be until Apple REALLY fix this disaster...

Feb 4, 2012 4:10 AM in response to ChrisVandergaag

I don't know about movies, but music videos. And music videos purchased with the same account do work like that from the iCloud. This is my setup: I have a primary computer whose hard drive contains all the music and video files on my iTunes library and iCloud. I have a secondary computer and an Apple TV and I can either stream or download from the secondary computer and stream every music video and song on my Apple TV from the iCloud.


But after the current breakdown starting yesterday music videos aren't even working on my Apple TV...


:-(

iTunes match download errors

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