You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes Error Message: iTunes Store is Temporarily Unavailable

I've tried everything, deauthorize, etc, it's showing I have 9 downloads available, but when I try to download, I keep getting this error message, that goes for purchasing, etc.


Is iTunes Store Temporarily Unavailable?

MacBook Pro, Mac OS X (10.7.2)

Posted on Feb 3, 2012 1:14 AM

Reply
60 replies

Feb 4, 2012 4:23 PM in response to mswinger

Hi mswinger, I'll do my best to try and help, go to the terminal and put lookupd -flushcache if that doesn't work, you can try sudo dscacheutil -flushcache while logged out of iTunes.


Is there an "ampersand" in your account details: name: address, etc? Or is there a "period"? If so, you could try removing those, click update, then go to your billing detaisl and see if there is anything that needs to be updated.


Clearing the DNS Cache might help with speed and reset any error messages you are getting with any downloads in waiting.


I hope you'll able to get it working.

Feb 4, 2012 5:51 PM in response to Digital Girl

Digital Girl:


I have no idea how what you reccomended works but it did. Thank-you for helping out. I have posted your reply here in a discussion that I started on the same problem.


Any idea on why what you reccomended works and why would problems have started now after months/years of the same account info and no problem before this week?


Thanks again,


Rob.

Feb 4, 2012 6:00 PM in response to robertfromnb

Hi Robert, it was a lot of trial and error, I just did some research online, tried a few tips/steps, I thought the clearing the DNS made sense with my slow downloads, and I had a problem last year with have the "-" (dash) sign in the phone number section of the account and it stalled my account, a few months later I had the "#" sign in the address and that caused problems connecting.


What I think that could have happened is Apple updated their prerequisites for our we list our account information. For example, when I enter the phone number, update, the account takes out dash. It could be that they listed or updated those prerequisites and that's why I couldn't connect. I was just going through everything trying to isolate "x" and finally those seemed to work, updating the account, taking out any symbols in the address, and clearing the DNS cache.


I hope others can get theirs working as well, I know how frustrating it is, it totally messed up our "Friday Movie Night" lol Smooth Sailing so far = )

iTunes Error Message: iTunes Store is Temporarily Unavailable

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.