I cannot download dmg files
Everytime I try to download a dmg I just get a black screen and nothing downloads.
iMac, Mac OS X (10.6.8)
Apple Event: May 7th at 7 am PT
Everytime I try to download a dmg I just get a black screen and nothing downloads.
iMac, Mac OS X (10.6.8)
Hi Hal ...
Go to Safari > Preferences then select the General tab.
At the bottom of that window make sure: Open "safe" files afer downloading is selected.
Quit Safari.
Go to ~/Library/Safari/Downloads.plist
Move the Downloads.plist file from the Safari folder to the Trash.
Relaunch Safari.
See if that helped...
If you aren't sure how to find the file.
Open a Finder window. Select your user account on the left in the Sidebar. It has a small house icon.
Now open the Library folder, then the Safari folder.
Hello 😀 I had the exact problem for about 6 months, then i discovered it was a firefox pulgin:
iGetter
Maybe it wasn't your problem, but since i ended up here for mine, i hope it can help someone!
Thank you maranzintosh, and DT --
It is really great that you took the time to post your solutions here. I'm sure it's going to help many, many readers here, looking for solutions.
Two thumbs up!
Linc Davis
Wondered if you might be able to give me advice. I'm also getting a black screen when trying to dowload files in Safari (currently trying to download dmg (Skype), express VPN (zip) and MacTVPro and none of them work). I'm not a computer expert but have tried to follow the advice above and it hasn't worked.
Here's a sample from my activity monitor on my computer, is there anything you can suggest? Thanks in advance for any support you can give.
Sampling process 240 for 3 seconds with 1 millisecond of run time between samples
Sampling completed, processing symbols...
Analysis of sampling Safari (pid 240) every 1 millisecond
Process: Safari [240]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Load Address: 0x10fae0000
Identifier: com.apple.Safari
Version: 5.1.7 (7534.57.7)
Build Info: WebBrowser-7534057007000000~2
Code Type: X86-64 (Native)
Parent Process: launchd [229]
Date/Time: 2012-12-16 13:35:59.998 +0000
OS Version: Mac OS X 10.7.5 (11G56)
Report Version: 7
Call graph:
2847 Thread_1338 DispatchQueue_1: com.apple.main-thread (serial)
+ 2847 ??? (in Safari) load address 0x10fae0000 + 0xf24 [0x10fae0f24]
+ 2847 SafariMain (in Safari) + 197 [0x7fff8d6d7073]
+ 2847 NSApplicationMain (in AppKit) + 867 [0x7fff8eca4eac]
+ 2847 -[NSApplication run] (in AppKit) + 470 [0x7fff8ea289b9]
+ 2847 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] (in Safari) + 171 [0x7fff8d5227d9]
+ 2847 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] (in AppKit) + 135 [0x7fff8ea2c07d]
+ 2847 _DPSNextEvent (in AppKit) + 659 [0x7fff8ea2c779]
+ 2847 BlockUntilNextEventMatchingListInMode (in HIToolbox) + 62 [0x7fff88ff73fa]
+ 2847 ReceiveNextEventCommon (in HIToolbox) + 355 [0x7fff88ff756d]
+ 2847 RunCurrentEventLoopInMode (in HIToolbox) + 277 [0x7fff88ff02bf]
+ 2847 CFRunLoopRunSpecific (in CoreFoundation) + 230 [0x7fff8bbcf486]
+ 2846 __CFRunLoopRun (in CoreFoundation) + 1204 [0x7fff8bbcfc74]
+ ! 2846 __CFRunLoopServiceMachPort (in CoreFoundation) + 188 [0x7fff8bbc750c]
+ ! 2846 mach_msg (in libsystem_kernel.dylib) + 73 [0x7fff879c6d71]
+ ! 2846 mach_msg_trap (in libsystem_kernel.dylib) + 10 [0x7fff879c767a]
+ 1 __CFRunLoopRun (in CoreFoundation) + 1062 [0x7fff8bbcfbe6]
+ 1 __CFRunLoopDoObservers (in CoreFoundation) + 239 [0x7fff8bbfa7bf]
+ 1 _CFRetain (in CoreFoundation) + 245 [0x7fff8bb99a05]
2847 Thread_1390 DispatchQueue_2: com.apple.libdispatch-manager (serial)
+ 2847 _dispatch_mgr_thread (in libdispatch.dylib) + 54 [0x7fff8c814316]
+ 2847 _dispatch_mgr_invoke (in libdispatch.dylib) + 923 [0x7fff8c815786]
+ 2847 kevent (in libsystem_kernel.dylib) + 10 [0x7fff879c97e6]
2847 Thread_1395: WebCore: IconDatabase
+ 2847 thread_start (in libsystem_c.dylib) + 13 [0x7fff8d307b75]
+ 2847 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8d3048bf]
+ 2847 WebCore::IconDatabase::iconDatabaseSyncThreadStart(void*) (in WebCore) + 9 [0x7fff8f7ae0ff]
+ 2847 WebCore::IconDatabase::iconDatabaseSyncThread() (in WebCore) + 491 [0x7fff8f7ae2ef]
+ 2847 WebCore::IconDatabase::syncThreadMainLoop() (in WebCore) + 375 [0x7fff8f7b0845]
+ 2847 _pthread_cond_wait (in libsystem_c.dylib) + 840 [0x7fff8d308274]
+ 2847 __psynch_cvwait (in libsystem_kernel.dylib) + 10 [0x7fff879c8bca]
2847 Thread_1397: CoreAnimation render server
+ 2847 thread_start (in libsystem_c.dylib) + 13 [0x7fff8d307b75]
+ 2847 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8d3048bf]
+ 2847 thread_fun (in QuartzCore) + 24 [0x7fff8dcb0d35]
+ 2847 CA::Render::Server::server_thread(void*) (in QuartzCore) + 184 [0x7fff8dcb0df5]
+ 2847 mach_msg (in libsystem_kernel.dylib) + 73 [0x7fff879c6d71]
+ 2847 mach_msg_trap (in libsystem_kernel.dylib) + 10 [0x7fff879c767a]
2847 Thread_1523: Safari: SafeBrowsingManager
+ 2847 thread_start (in libsystem_c.dylib) + 13 [0x7fff8d307b75]
+ 2847 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8d3048bf]
+ 2847 Safari::MessageRunLoop::threadCallback(void*) (in Safari) + 9 [0x7fff8d69169b]
+ 2847 Safari::MessageRunLoop::threadBody() (in Safari) + 163 [0x7fff8d691743]
+ 2847 CFRunLoopRunSpecific (in CoreFoundation) + 230 [0x7fff8bbcf486]
+ 2847 __CFRunLoopRun (in CoreFoundation) + 1204 [0x7fff8bbcfc74]
+ 2847 __CFRunLoopServiceMachPort (in CoreFoundation) + 188 [0x7fff8bbc750c]
+ 2847 mach_msg (in libsystem_kernel.dylib) + 73 [0x7fff879c6d71]
+ 2847 mach_msg_trap (in libsystem_kernel.dylib) + 10 [0x7fff879c767a]
2847 Thread_1977: Safari: SnapshotStore
+ 2847 thread_start (in libsystem_c.dylib) + 13 [0x7fff8d307b75]
+ 2847 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8d3048bf]
+ 2847 Safari::SnapshotStore::diskAccessThreadCallback(void*) (in Safari) + 9 [0x7fff8d705f49]
+ 2847 Safari::SnapshotStore::diskAccessThreadBody() (in Safari) + 229 [0x7fff8d706bdf]
+ 2847 Safari::MessageQueue<***::RefPtr<Safari::SnapshotStore::DiskAccessMessage> >::waitForMessage(***::RefPtr<Safari::SnapshotStore::DiskAccessMessage>&) (in Safari) + 125 [0x7fff8d708ee1]
+ 2847 ***::ThreadCondition::timedWait(***::Mutex&, double) (in JavaScriptCore) + 64 [0x7fff8e43ca60]
+ 2847 _pthread_cond_wait (in libsystem_c.dylib) + 840 [0x7fff8d308274]
+ 2847 __psynch_cvwait (in libsystem_kernel.dylib) + 10 [0x7fff879c8bca]
2847 Thread_2351: com.apple.NSURLConnectionLoader
+ 2847 thread_start (in libsystem_c.dylib) + 13 [0x7fff8d307b75]
+ 2847 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8d3048bf]
+ 2847 __NSThread__main__ (in Foundation) + 1575 [0x7fff8d9bd6a2]
+ 2847 -[NSThread main] (in Foundation) + 68 [0x7fff8d9bd72a]
+ 2847 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] (in Foundation) + 335 [0x7fff8d9c8fd7]
+ 2847 CFRunLoopRunSpecific (in CoreFoundation) + 230 [0x7fff8bbcf486]
+ 2847 __CFRunLoopRun (in CoreFoundation) + 1204 [0x7fff8bbcfc74]
+ 2847 __CFRunLoopServiceMachPort (in CoreFoundation) + 188 [0x7fff8bbc750c]
+ 2847 mach_msg (in libsystem_kernel.dylib) + 73 [0x7fff879c6d71]
+ 2847 mach_msg_trap (in libsystem_kernel.dylib) + 10 [0x7fff879c767a]
2847 Thread_2357: com.apple.CFSocket.private
+ 2847 thread_start (in libsystem_c.dylib) + 13 [0x7fff8d307b75]
+ 2847 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8d3048bf]
+ 2847 __CFSocketManager (in CoreFoundation) + 1355 [0x7fff8bc18c8b]
+ 2847 __select (in libsystem_kernel.dylib) + 10 [0x7fff879c8df2]
2847 Thread_2443: JavaScriptCore::Marking
+ 2847 thread_start (in libsystem_c.dylib) + 13 [0x7fff8d307b75]
+ 2847 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8d3048bf]
+ 2847 JSC::MarkStackThreadSharedData::markingThreadStartFunc(void*) (in JavaScriptCore) + 9 [0x7fff8e6b3a89]
+ 2847 JSC::MarkStackThreadSharedData::markingThreadMain() (in JavaScriptCore) + 272 [0x7fff8e6b39e0]
+ 2847 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) (in JavaScriptCore) + 493 [0x7fff8e6b378d]
+ 2847 _pthread_cond_wait (in libsystem_c.dylib) + 840 [0x7fff8d308274]
+ 2847 __psynch_cvwait (in libsystem_kernel.dylib) + 10 [0x7fff879c8bca]
2847 Thread_2444: JavaScriptCore::Marking
+ 2847 thread_start (in libsystem_c.dylib) + 13 [0x7fff8d307b75]
+ 2847 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8d3048bf]
+ 2847 JSC::MarkStackThreadSharedData::markingThreadStartFunc(void*) (in JavaScriptCore) + 9 [0x7fff8e6b3a89]
+ 2847 JSC::MarkStackThreadSharedData::markingThreadMain() (in JavaScriptCore) + 272 [0x7fff8e6b39e0]
+ 2847 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) (in JavaScriptCore) + 493 [0x7fff8e6b378d]
+ 2847 _pthread_cond_wait (in libsystem_c.dylib) + 840 [0x7fff8d308274]
+ 2847 __psynch_cvwait (in libsystem_kernel.dylib) + 10 [0x7fff879c8bca]
2847 Thread_2445: JavaScriptCore::Marking
+ 2847 thread_start (in libsystem_c.dylib) + 13 [0x7fff8d307b75]
+ 2847 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8d3048bf]
+ 2847 JSC::MarkStackThreadSharedData::markingThreadStartFunc(void*) (in JavaScriptCore) + 9 [0x7fff8e6b3a89]
+ 2847 JSC::MarkStackThreadSharedData::markingThreadMain() (in JavaScriptCore) + 272 [0x7fff8e6b39e0]
+ 2847 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) (in JavaScriptCore) + 493 [0x7fff8e6b378d]
+ 2847 _pthread_cond_wait (in libsystem_c.dylib) + 840 [0x7fff8d308274]
+ 2847 __psynch_cvwait (in libsystem_kernel.dylib) + 10 [0x7fff879c8bca]
2847 Thread_2446: JavaScriptCore::BlockFree
+ 2847 thread_start (in libsystem_c.dylib) + 13 [0x7fff8d307b75]
+ 2847 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8d3048bf]
+ 2847 JSC::Heap::blockFreeingThreadStartFunc(void*) (in JavaScriptCore) + 9 [0x7fff8e6bc109]
+ 2847 JSC::Heap::blockFreeingThreadMain() (in JavaScriptCore) + 300 [0x7fff8e6bc0cc]
+ 2847 ***::ThreadCondition::timedWait(***::Mutex&, double) (in JavaScriptCore) + 151 [0x7fff8e43cab7]
+ 2845 _pthread_cond_wait (in libsystem_c.dylib) + 840 [0x7fff8d308274]
+ ! 2845 __psynch_cvwait (in libsystem_kernel.dylib) + 10 [0x7fff879c8bca]
+ 1 cerror (in libsystem_kernel.dylib) + 33 [0x7fff879ca01d]
+ ! 1 cthread_set_errno_self (in libsystem_c.dylib) + 27 [0x7fff8d2bc1fa]
+ 1 cerror (in libsystem_kernel.dylib) + 21 [0x7fff879ca011]
2847 Thread_3074: CVDisplayLink
+ 2847 thread_start (in libsystem_c.dylib) + 13 [0x7fff8d307b75]
+ 2847 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8d3048bf]
+ 2847 _ZL13startIOThreadPv (in CoreVideo) + 148 [0x7fff86c433e9]
+ 2847 CVDisplayLink::runIOThread() (in CoreVideo) + 710 [0x7fff86c436c8]
+ 2847 _pthread_cond_wait (in libsystem_c.dylib) + 840 [0x7fff8d308274]
+ 2847 __psynch_cvwait (in libsystem_kernel.dylib) + 10 [0x7fff879c8bca]
89 Thread_3408
88 start_wqthread (in libsystem_c.dylib) + 13 [0x7fff8d307b85]
! 88 _pthread_wqthread (in libsystem_c.dylib) + 758 [0x7fff8d306594]
! 88 __workq_kernreturn (in libsystem_kernel.dylib) + 10 [0x7fff879c9192]
1 start_wqthread (in libsystem_c.dylib) + 0 [0x7fff8d307b78]
Total number in stack (recursive counted multiple, when >=5):
11 _pthread_start (in libsystem_c.dylib) + 335 [0x7fff8d3048bf]
11 thread_start (in libsystem_c.dylib) + 13 [0x7fff8d307b75]
7 __psynch_cvwait (in libsystem_kernel.dylib) + 0 [0x7fff879c8bc0]
7 _pthread_cond_wait (in libsystem_c.dylib) + 840 [0x7fff8d308274]
Sort by top of stack, same collapsed (when >= 5):
__psynch_cvwait (in libsystem_kernel.dylib) 19927
mach_msg_trap (in libsystem_kernel.dylib) 11387
__select (in libsystem_kernel.dylib) 2847
kevent (in libsystem_kernel.dylib) 2847
__workq_kernreturn (in libsystem_kernel.dylib) 88
Binary Images:
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0x10fdef000 - 0x10fdf0ff2 +cl_kernels (??? - ???) <E2504AF3-231F-4625-BBBF-35877D359DF8> cl_kernels
0x1537c3000 - 0x1537c3ff1 +cl_kernels (??? - ???) <C51B9379-087D-4E4E-BF3E-565B920665AA> cl_kernels
0x153c8b000 - 0x153c95fef libcldcpuengine.dylib (2.0.19 - compatibility 1.0.0) <4572AD1E-D1D1-3412-AFCC-D37037B1FAB5> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib
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0x153df3000 - 0x153df4ff3 +cl_kernels (??? - ???) <D0A673E8-9D98-4098-B050-08FE05F2C010> cl_kernels
0x153f0a000 - 0x153f0bff3 +cl_kernels (??? - ???) <C4960B23-8357-4F05-B9E3-3B1622330869> cl_kernels
0x154087000 - 0x154087ff3 +cl_kernels (??? - ???) <0D9A8222-CDF9-4DAE-8A7C-4EFF5B654A74> cl_kernels
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0x1551c5000 - 0x1555acfe7 com.apple.driver.AppleIntelHD3000GraphicsGLDriver (7.32.12 - 7.3.2) <5C9C9474-BA99-33A6-BAD8-628224491FED> /System/Library/Extensions/AppleIntelHD3000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD3000GraphicsGLDriver
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0x7fff84119000 - 0x7fff84135ff7 com.apple.GenerationalStorage (1.0 - 126.1) <509F52ED-E54B-3FEF-B3C2-759387B826E6> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff84136000 - 0x7fff8426cfff com.apple.vImage (5.1 - 5.1) <A08B7582-67BC-3EED-813A-4833645964A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff8426d000 - 0x7fff8428aff7 com.apple.openscripting (1.3.3 - ???) <F5E34F54-CE85-334B-8F25-53581D43960C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff842b2000 - 0x7fff84a5afff com.apple.CoreAUC (6.16.12 - 6.16.12) <EF535959-14FE-3B61-9C32-DF4C54B8F12D> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff84a5b000 - 0x7fff84b0eff7 com.apple.CoreText (220.22.0 - ???) <A7A1096F-A211-3775-BA33-08FE98D27F08> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
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0x7fff84c05000 - 0x7fff84c40fff libsystem_info.dylib (??? - ???) <35F90252-2AE1-32C5-8D34-782C614D9639> /usr/lib/system/libsystem_info.dylib
0x7fff84c74000 - 0x7fff84cefff7 com.apple.print.framework.PrintCore (7.1 - 366.3) <C5F39A82-0E77-3AD6-906A-20DD2EE8D374> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff853b5000 - 0x7fff853bbfff IOSurface (??? - ???) <77C6757B-D357-3E34-9424-48F962B5CC9C> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff853bc000 - 0x7fff853bcfff com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff853bd000 - 0x7fff856d9fff com.apple.CoreServices.CarbonCore (960.25 - 960.25) <4FC1AB30-022C-3C67-AC46-FDCBFCB7EEDE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff856da000 - 0x7fff856e8fff com.apple.HelpData (2.1.2 - 72.2) <363E36C5-F7C0-34A6-83D3-97C8FB6511F0> /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
0x7fff856e9000 - 0x7fff8576eff7 com.apple.Heimdal (2.2 - 2.0) <FF0BD9A4-6FB0-31E3-ABFB-563FBBEC45FC> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff8576f000 - 0x7fff85b19fe7 com.apple.MediaToolbox (1.0 - 705.94) <0719E69C-3275-3BD9-AD04-27DBADEB6E03> /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
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0x7fff8b02d000 - 0x7fff8b194fff com.apple.CFNetwork (520.5.1 - 520.5.1) <08F70E26-5456-3BFB-8192-00D3CE40D3C9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x7fff8b195000 - 0x7fff8b1abff7 com.apple.ImageCapture (7.1.0 - 7.1.0) <1AD40E02-2126-377B-A0D2-CBB21D932558> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
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0x7fff8b230000 - 0x7fff8b279ff7 com.apple.framework.CoreWLAN (2.1.3 - 213.1) <D2101093-0B35-3B90-B511-E9272400ED9B> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff8b27a000 - 0x7fff8b4ebfff com.apple.QuartzComposer (5.0 - 236.10) <F8560AEC-4E26-3A43-BE0A-B20FCB5B2E7D> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x7fff8b4ec000 - 0x7fff8b591fff com.apple.ink.framework (10.7.5 - 113) <1AE6676D-490A-36C2-B6CC-00F93AEB31DE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff8b592000 - 0x7fff8b676ff7 com.apple.CoreServices.OSServices (478.49 - 478.49) <E5BF2069-ED1A-31F5-AFC2-4A530BD467AA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff8b69f000 - 0x7fff8b6b6fff com.apple.CFOpenDirectory (10.7 - 146) <E71AE4A2-F72B-35F2-9043-9F45CF75F11A> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff8b6e8000 - 0x7fff8b6ebff7 com.apple.securityhi (4.0 - 1) <7146CB8E-B754-3B0E-A74E-77E9138A81C5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff8b6ec000 - 0x7fff8b6effff com.apple.help (1.3.2 - 42) <BF14DE49-F7E8-336F-81FB-BBDF2DB3AC09> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
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0x7fff8b89c000 - 0x7fff8b8e3ff7 com.apple.CoreMedia (1.0 - 705.94) <700C6863-7A8F-34FA-8B1D-7659EC95000B> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
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0x7fff8b931000 - 0x7fff8b9a7fff com.apple.CoreSymbolication (2.2 - 73.2) <126415E3-3A35-315B-B4B7-507CDBED0D58> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff8ba25000 - 0x7fff8ba29ff7 com.apple.CommonPanels (1.2.5 - 94) <37C6540B-F8D1-355A-806C-F93D8FB522AB> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff8bb97000 - 0x7fff8bd6bff7 com.apple.CoreFoundation (6.7.2 - 635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff8bd6c000 - 0x7fff8bd7dff7 SyndicationUI (??? - ???) <31B8E697-A12A-3389-87A9-823CBE515686> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
0x7fff8bdf2000 - 0x7fff8be0cfff com.apple.CoreMediaAuthoring (2.0 - 891) <C7A92C52-AD9F-3CF1-86D5-C0714118935C> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff8be1b000 - 0x7fff8be5fff7 com.apple.MediaKit (12 - 602) <0C2CBEDA-412F-3DDF-9C74-44114E5E0DB9> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff8be60000 - 0x7fff8be74ff7 com.apple.LangAnalysis (1.7.0 - 1.7.0) <04C31EF0-912A-3004-A08F-CEC27030E0B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff8c812000 - 0x7fff8c820fff libdispatch.dylib (187.10.0 - compatibility 1.0.0) <8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
0x7fff8c84a000 - 0x7fff8c855ff7 com.apple.DisplayServicesFW (2.5.4 - 323.3) <5E7F7A88-9313-3C31-87BD-80F3361DA338> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff8c856000 - 0x7fff8c87afff com.apple.Kerberos (1.0 - 1) <1F826BCE-DA8F-381D-9C4C-A36AA0EA1CB9> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff8c89a000 - 0x7fff8c8befff com.apple.RemoteViewServices (1.5 - 44.2) <A0417D7F-22E9-3FD8-AC55-67654D8E93EB> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff8c8bf000 - 0x7fff8c8c0fff libdnsinfo.dylib (395.11.0 - compatibility 1.0.0) <853BAAA5-270F-3FDC-B025-D448DB72E1C3> /usr/lib/system/libdnsinfo.dylib
0x7fff8c8c1000 - 0x7fff8c8c9fff libsystem_dnssd.dylib (??? - ???) <584B321E-5159-37CD-B2E7-82E069C70AFB> /usr/lib/system/libsystem_dnssd.dylib
0x7fff8c8ca000 - 0x7fff8c8f3ff7 com.apple.framework.Apple80211 (7.4.1 - 741.1) <F60DA830-84ED-3473-8DE8-611A9D9B56FF> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff8c950000 - 0x7fff8c95fff7 libxar-nossl.dylib (??? - ???) <A6ABBFB9-E4ED-38AD-BBBB-F9958B9CEFB5> /usr/lib/libxar-nossl.dylib
0x7fff8c960000 - 0x7fff8ca6dfff libJP2.dylib (??? - ???) <053950A7-6B92-320E-A6D7-808CE424F1AD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff8ca6e000 - 0x7fff8caa9fff com.apple.LDAPFramework (3.2 - 120.2) <275D4298-C435-3E98-AA25-95D9D0A56550> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff8caaa000 - 0x7fff8cd22fff com.apple.imageKit (2.1.2 - 1.0) <23470050-28FB-3B09-8E27-ADC371B0E4B8> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
0x7fff8cd23000 - 0x7fff8cd38fff com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <C061ECBB-7061-3A43-8A18-90633F943295> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff8cd39000 - 0x7fff8cd94fff com.apple.ImageCaptureCore (3.1.0 - 3.1.0) <9F7C4D81-5CC7-3D66-AC66-81EA9A5EAB94> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x7fff8cda1000 - 0x7fff8ce7ffff com.apple.DiscRecording (6.0.4 - 6040.4.1) <E6D5835F-EE3C-3814-A2EE-6962B5570EF1> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff8ce86000 - 0x7fff8cf9ffff com.apple.DesktopServices (1.6.5 - 1.6.5) <5E7DD5F4-B4DA-3F75-A14A-3494E81CFBA0> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff8cfa0000 - 0x7fff8d1cafe7 com.apple.CoreData (104.1 - 358.14) <6BB64605-8DA7-337D-A2AB-A3346A421CBD> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff8d214000 - 0x7fff8d214fff libOpenScriptingUtil.dylib (??? - ???) <A7847713-F410-39C0-884F-A7188A18E742> /usr/lib/libOpenScriptingUtil.dylib
0x7fff8d215000 - 0x7fff8d259ff7 libRIP.A.dylib (600.0.0 - compatibility 64.0.0) <B2A38D2C-7E82-34C5-8896-48C37B0E64A3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x7fff8d25a000 - 0x7fff8d2b2ff7 libTIFF.dylib (??? - ???) <4DA86D53-8977-351D-9DC5-C7AE8F0FD423> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff8d2b3000 - 0x7fff8d2b5fff libCVMSPluginSupport.dylib (??? - ???) <982F1ED4-3CBB-3161-8BEA-8A980C27FCC1> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x7fff8d2b6000 - 0x7fff8d393fef libsystem_c.dylib (763.13.0 - compatibility 1.0.0) <41B43515-2806-3FBC-ACF1-A16F35B7E290> /usr/lib/system/libsystem_c.dylib
0x7fff8d394000 - 0x7fff8d3bffff libpcre.0.dylib (1.1.0 - compatibility 1.0.0) <7D3CDB0A-840F-3856-8F84-B4A50E66431B> /usr/lib/libpcre.0.dylib
0x7fff8d3f6000 - 0x7fff8d461ff7 com.apple.framework.IOKit (2.0 - ???) <FE838BB6-D42E-3291-A1A0-6F53FC970261> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff8d462000 - 0x7fff8d467fff libcompiler_rt.dylib (6.0.0 - compatibility 1.0.0) <98ECD5F6-E85C-32A5-98CD-8911230CB66A> /usr/lib/system/libcompiler_rt.dylib
0x7fff8d4ca000 - 0x7fff8d95aff7 com.apple.Safari.framework (7534 - 7534.57.7) <68E9EF3F-E1C3-3665-B02D-CBCAB0CA53E2> /System/Library/PrivateFrameworks/Safari.framework/Versions/A/Safari
0x7fff8d95b000 - 0x7fff8d962fff libCGXCoreImage.A.dylib (600.0.0 - compatibility 64.0.0) <1116CD6D-E7AD-375F-A691-B9DF6609FEAD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x7fff8d963000 - 0x7fff8dc7cfff com.apple.Foundation (6.7.2 - 833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8dc7d000 - 0x7fff8dc80fff libRadiance.dylib (??? - ???) <CD89D70D-F177-3BAE-8A26-644EA7D5E28E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff8dc81000 - 0x7fff8dcadff7 com.apple.CoreServicesInternal (113.19 - 113.19) <74532B3B-EDE0-3553-9BED-F02B9CDF1FF7> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff8dcae000 - 0x7fff8de4eff7 com.apple.QuartzCore (1.7 - 270.5) <19E5E0AB-DAA9-3F97-988C-D9A46AFB9C04> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff8de4f000 - 0x7fff8de4ffff com.apple.vecLib (3.7 - vecLib 3.7) <9A58105C-B36E-35B5-812C-4ED693F2618F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff8de7c000 - 0x7fff8de89fff com.apple.CrashReporterSupport (10.7.4 - 353) <6044CFB6-939E-3C73-BFBB-A8BBC096F135> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff8de8a000 - 0x7fff8df00fff com.apple.ISSupport (1.9.8 - 56) <2BEEF162-893F-356C-BD4E-8668F044A917> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x7fff8df2a000 - 0x7fff8df6aff7 libcups.2.dylib (2.9.0 - compatibility 2.0.0) <7D2E5016-A960-3ADE-B042-F74063E79550> /usr/lib/libcups.2.dylib
0x7fff8df6b000 - 0x7fff8df71ff7 com.apple.phonenumbers (1.0 - 47) <BC6C2FE2-99C0-3AD6-AA9C-C88780FFFCCF> /System/Library/PrivateFrameworks/PhoneNumbers.framework/Versions/A/PhoneNumber s
0x7fff8dfd0000 - 0x7fff8dfd5fff com.apple.OpenDirectory (10.7 - 146) <A674AB55-6E3D-39AE-9F9B-9865D0193020> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff8e370000 - 0x7fff8e38ffff libresolv.9.dylib (46.1.0 - compatibility 1.0.0) <0635C52D-DD53-3721-A488-4C6E95607A74> /usr/lib/libresolv.9.dylib
0x7fff8e390000 - 0x7fff8e431fff com.apple.LaunchServices (480.39 - 480.39) <677E5B34-215E-3615-AC10-BED60DC460FD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff8e432000 - 0x7fff8e754fff com.apple.JavaScriptCore (7534.57 - 7534.57.3) <3A04B8FC-CFA6-3AEB-8FDF-B0525B5A4C82> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff8e755000 - 0x7fff8e757fff libquarantine.dylib (36.7.0 - compatibility 1.0.0) <8D9832F9-E4A9-38C3-B880-E5210B2353C7> /usr/lib/system/libquarantine.dylib
0x7fff8e759000 - 0x7fff8e820ff7 com.apple.ColorSync (4.7.4 - 4.7.4) <590AFCDA-F10E-31FE-9B01-DA5FFE74C2BB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff8e860000 - 0x7fff8e865fff libcache.dylib (47.0.0 - compatibility 1.0.0) <1571C3AB-BCB2-38CD-B3B2-C5FC3F927C6A> /usr/lib/system/libcache.dylib
0x7fff8e866000 - 0x7fff8e868ff7 com.apple.print.framework.Print (7.4 - 247.3) <626C58D5-2841-3329-8C32-9F4A8353F3E7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff8e869000 - 0x7fff8e89cff7 com.apple.GSS (2.2 - 2.0) <971395D0-B9D0-3FDE-B23F-6F9D0A2FB95F> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff8e89d000 - 0x7fff8e89dfff com.apple.quartzframework (1.5 - 1.5) <2C13AE76-C86B-3D48-A583-121689190F74> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff8e89e000 - 0x7fff8e8b5fff com.apple.MultitouchSupport.framework (231.4 - 231.4) <10A978D1-8781-33F0-BE45-60C9171F7278> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff8e9fd000 - 0x7fff8ea02ff7 libsystem_network.dylib (??? - ???) <5DE7024E-1D2D-34A2-80F4-08326331A75B> /usr/lib/system/libsystem_network.dylib
0x7fff8ea18000 - 0x7fff8ea1eff7 libunwind.dylib (30.0.0 - compatibility 1.0.0) <1E9C6C8C-CBE8-3F4B-A5B5-E03E3AB53231> /usr/lib/system/libunwind.dylib
0x7fff8ea1f000 - 0x7fff8ea23fff libdyld.dylib (195.5.0 - compatibility 1.0.0) <380C3F44-0CA7-3514-8080-46D1C9DF4FCD> /usr/lib/system/libdyld.dylib
0x7fff8ea24000 - 0x7fff8f62afff com.apple.AppKit (6.7.5 - 1138.51) <44417D02-6123-3FC3-A119-CE51BB4C3006> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8f639000 - 0x7fff8f6acfff libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
0x7fff8f6ad000 - 0x7fff8f6c9fff com.apple.frameworks.preferencepanes (15.0 - 15.0) <A1ABA9DB-2C8A-3C96-976A-21E63194F7B2> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
0x7fff8f6ca000 - 0x7fff8f7a9fff com.apple.ImageIO.framework (3.1.2 - 3.1.2) <E982B3FF-4788-3FA2-B9F1-53E44E2EA9BA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x7fff8f7aa000 - 0x7fff904e1fff com.apple.WebCore (7534.57 - 7534.57.7) <33FCF30A-08C5-3169-B3B0-3A9462FA1A0D> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x7fff904e2000 - 0x7fff9051cfe7 com.apple.DebugSymbols (2.1 - 87) <ED2B177C-4146-3715-91DF-D99A8ED5449A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff9051d000 - 0x7fff9061efff com.apple.QuickLookUIFramework (3.2 - 500.18) <56A13D40-9A61-3B98-85ED-B1C7075A88FB> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x7fff90621000 - 0x7fff90916ff7 com.apple.security (7.0 - 55148.6) <4535E500-973A-3BA7-AF65-DF5CF0658F02> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff9091f000 - 0x7fff9091ffff com.apple.Accelerate (1.7 - Accelerate 1.7) <82DDF6F5-FBC3-323D-B71D-CF7ABC5CF568> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff90922000 - 0x7fff90925fff com.apple.AppleSystemInfo (1.0 - 1) <111B6F69-3FBD-3860-BCF8-1DF02D9BED28> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x7fff90926000 - 0x7fff9094ffff com.apple.datadetectors (3.3 - 172.6) <4C5A759B-7CB7-3C0E-8C50-DC2CCE92F5F7> /System/Library/PrivateFrameworks/DataDetectors.framework/Versions/A/DataDetect ors
0x7fff90950000 - 0x7fff90951ff7 libremovefile.dylib (21.1.0 - compatibility 1.0.0) <739E6C83-AA52-3C6C-A680-B37FE2888A04> /usr/lib/system/libremovefile.dylib
Sample analysis of process 240 written to file /dev/stdout
espie77,
Go to Safari > Preferences then select the General tab.
At the bottom of that window make sure: Open "safe" files afer downloading is selected.
Quit Safari.
Go to ~/Library/Safari/Downloads.plist
Move the Downloads.plist file from the Safari folder to the Trash.
Relaunch Safari.
See if that helped...
If you aren't sure how to find the file.
Open a Finder window. Select your user account on the left in the Sidebar. It has a small house icon.
Now open the Library folder, then the Safari folder.
Also, if you have "Speed Download" installed uninstall it.
I hope these suggestions help.
Hal Harris
This solved my "black screen" issue.
Thank you!
Glad I could help.
Hal Harris
Hal (and anyone who has contributed to this post) - thanks for your help, greatly appreciated! 🙂
I went through a few posts, including this one and completed each of the recommended actions but none of them worked for me (although I can see for some people they did).
I followed the instructions to the best of my (non technical) ability. However, not being technically gifted or particularly knowledgeable about everything Apple/Safari and not 100% I'd done everything as I should, I eventually booked booked an appointment at the Genius Bar in the Apple Store to see if they could fix it.
Also worthwhile mentioning I coudn't download several file types, dmg and others - it always went straight to a black screen and at that point I didn't have any other browser to go to as i just had Safari on my machine.
The very helpful person at Apple, had never come across the issue and so through a process of elimination worked through various steps including those from the forums and some others they knew about. Nothing worked for them either and they were baffled.
Long story short, they took my MacBook Pro in for a few hours and completely removed the Operating System and reinstalled it. This worked.
Someone on the threads had recommended this, so thanks for that, if you're reading this. So, if you get stuck and have tried all the other stuff and it still doesn't work for you - Reinstall the OS yourself if you're happy to do so or get Apple to do it for you.
You can book an appointment for the Genius Bar online at your nearest store, you can also risk just walking into the store and asking if they have someone available but the store closest to me was fully booked for a few days so booking online was best.
Also worth mentioning there was no charge for me, for them to do this but best to check your own store of course. And also, all my data was fine and I lost nothing during the reinstall (apparently reinstalling the OS wouldn't affect this). However, if you want piece of mind best to do a back-up before taking your machine in if you don't already do this.
Thanks again everyone. 🙂
Your welcome!
Hal Harris
I cannot download dmg files