Previous 1 2 Next 17 Replies Latest reply: Jun 25, 2013 10:13 AM by Chris CA
dodgeboy_cc Level 1 Level 1 (0 points)

My iPad is past it's original warranty and I don't have extended warranty. For the past few months my iPad has been shutting down, some times resetting other times haveing to hard reset it. I looked at the error report and have quite a few panic.plist errors which are supposedly hardware problems. Most people I have read with this problem just get there device replaced but I don't know if they will replace my iPad without the warranty.


iPad, iOS 5.0.1
  • Nealski Level 1 Level 1 (130 points)

    If you are out of warrantee it isn't likely that the iPad will be replaced at no cost to you. Have you tried to restore your iPad?

  • dodgeboy_cc Level 1 Level 1 (0 points)

    I restored it half a year ago when it first happened. It was working fine until about a week ago when this started again. I don't want to resort to restoring it unless I know for sure that it is going to fix it.

  • Nealski Level 1 Level 1 (130 points)

    Unfortunately, there is no "for sure" unless you try it. What is your resistance to restoring? As long as you properly back up your iPad through iCloud or your computer you shouldn't lose any files.

  • dodgeboy_cc Level 1 Level 1 (0 points)

    Last time I restored it I lost everything (setting it up as a new device via genius bar recommendation) and I didn't think that restoring it to my last backup would solve the problem. But I will try restoring it to my last backup and see if that does fix it.

  • Nealski Level 1 Level 1 (130 points)

    If the problem persists when you restore from backup, you should try restoring as a new iPad and see if that fixes it. If It does hen the issue is in the backup. The fact that you haven't seen this issue in months may mean that this recurrence is a coincidence. Good luck.

  • dodgeboy_cc Level 1 Level 1 (0 points)

    Restored it back to a previous backup and within say 4 hours it has restarted twice with 6 low memory errors and a panic.plist error. I know the low memory is ram but what's sad is I just had dragonvale running. Everything else was cleared out.

  • Anchann Level 1 Level 1 (10 points)

    Were you able to get your problem fixed? I'm having the same issue on my iPad and I am too out of warranty.

  • pjl123 Level 5 Level 5 (6,160 points)

    Anchan

    You might want to try to chase down the cause of the low memory.  There is a fair amount of system crashes etc being reported, and they all seem to go back to the number of open apps, and iOS not releasing enough memory for new apps.

     

    In theory, when you opens new app, iOS closes down an old app to release memory.  But there is a glitch somewhere in that system.

     

    There are a couple of apps that can help you find your own culprits.  One is system status.  Get it, load it up and you can see how much free memory you have avaiable at any point in time.

     

    Load it up, then double tap the home key to see your recently used apps.  Touch and hold any of them until they jiggle, then shut them don by touchingnthe minus sign.  If you do this while system status is open, you can see the memory being returned to the system.

     

    I find that safari is often the culprit, particularly if you have multiple windows open.

     

    As a matter of practice, close down those old apps to keep your machine running happy.

  • dodgeboy_cc Level 1 Level 1 (0 points)

    In my case the ipad will shut down with nothing in the background and it has even restarted with my just unlocking it. So my problem is hardware. The closest apple store is a few hours away so I haven't gone to see if they would fix it. I'm just waiting for iPad 3. Anchann if your iPad just says low memory in the error logs then you have too much stuff running or too big an app. If it actually says panic.plist there is an issue. Restoring from an old backup made mine worse and I never wanted to try restoring completely but I dont think that will help either. Your safest bet is to go to apple if it is convenient. Just convince them that restoring is not enough if it's a panic.plist.

  • Anchann Level 1 Level 1 (10 points)

    My iPad has countless low memory shutdowns of apps on a daily basis actually. The panic warning has only showed when the iPad restarts. I don't see how one can associate that to hardware without actually examining the hardware itself. I was thinking it was iOS not being able to load correctly, and therefore panicking. Kind of like the blue screen of death the Windows platform gets, or the screen Mac OSX has of a similiar nature.

  • dodgeboy_cc Level 1 Level 1 (0 points)

    Mine restarts more than anything but I was basing the hardware problem based upon others thoughts. You might be right though cause I updated to ios 5.1 and everything has been going good

  • mzmejia Level 1 Level 1 (0 points)

    my iphone 4 is doing the same thing and im out of warranty too i think since this is hardware problem they sure fix it or replace it the items im so mad i dont know wat else to do..if anybody ever have have fix this problem please help us...

  • Chris CA Level 9 Level 9 (77,020 points)

    mzmejia wrote:

     

    my iphone 4 is doing the same thing

    Have you tried resetting and restoring the iPhone?

  • dodgeboy_cc Level 1 Level 1 (0 points)

    I could never get mine fixed. Just waited for the new iPad and got it. If an apple store is handy it wouldn't hurt to go to them. Just don't let them just reset it and call it good. Resetting it doesn't help. It made mine worse. So ya I don't know how to help ya. Good luck

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