Currently Being ModeratedFeb 11, 2012 6:50 PM (in response to enemdee)
Same error with the iphone connected.
Currently Being ModeratedFeb 12, 2012 8:35 PM (in response to enemdee)
Afer a COMPLETE deletion of iTunes followed by another fresh install I still received the error message so figured there must have been something wrong within the iPad & iPhone (I had used TouchCopy for the first time to retrieve the information etc from both) SO with DiskAid I deleted the iTunesPrefs and iTunesPrefs.plist via the Media/iTunes and the irritatating error went away. I had to do a restore from a previous backup and have resynced everything and it seems to all be working as it should. It all went belly up with the Software Update OSX 10.7.31!
None of what I did may have been correct but it worked for me.
Currently Being ModeratedFeb 17, 2012 12:33 PM (in response to enemdee)
Thank you for this information, it was exactly my problem (on iPhone 4, 4s and iPad2), after restoring all went well, the error -54 did not come up again. And I also used TouchCopy just before the error -54 story began...!
Currently Being ModeratedFeb 17, 2012 1:00 PM (in response to enemdee)
Did you use TouchCopy anymore since then???
Currently Being ModeratedFeb 17, 2012 7:07 PM (in response to montana26)
No I haven't used TouchCopy since as I have restored my MacBook with a clean install of 10.7.2 and got all my media back into iTunes and re-synced both iPad & iPhone sucessfully since (with no more error messages). I prefer using DiskAid and will delete TouchCopy from my Applications. Thank you for your comment.
Currently Being ModeratedFeb 22, 2012 9:07 PM (in response to enemdee)
i tried using touch copy and now i have this same problem
you mention above that you deleted itunesPrefs and itunesPrefs.plist
how do you do that? where do i go to do that?
Currently Being ModeratedFeb 23, 2012 3:35 AM (in response to kroup)
Using DiskAid (or PhoneDisk which is similar) you can access the files/folders on your ipod/iphone/ipad. Folder→ Media→iTunes→ iTunesPrefs and iTunesPrefs.plist. I deleted both these files and then restarted itunes, reconnected both my phone and later ipad and resynched them without any errors appearing and have done so a few times since.
Currently Being ModeratedFeb 23, 2012 8:28 PM (in response to enemdee)
sorry for being a dumb *** but i dont see anywhere were i can access those files/folders
iam using a trial version of Disk Aid is that why i cant see those files/folders?
i dont want to pay $25 for DiskAid just to solve this problem.
i can access the music,movies and pictures on my ipad but i cant find folder-media-itunes
Currently Being ModeratedFeb 23, 2012 10:06 PM (in response to kroup)
I went back and had a look. Opened Disk Aid and connected iPad. Showed me File System → Media→ iTunes Control→ iTunes→ iTunesPrefs and iTunesPrefs.plist. Also had checked Display all Apps... Show Root Path...Show Hiiden Files and Folders in the Preferences Advanced in DiskAid.(My copy isn't registered but I have access to Preferences when I turn Wi-Fi off).
Currently Being ModeratedFeb 24, 2012 7:45 PM (in response to enemdee)
i found it and it worked, thank you.
Currently Being ModeratedApr 26, 2012 6:44 AM (in response to enemdee)
Thank you Enemdee. This worked for me too. I was getting so frustrated. I'm finding iOS and Mac OS to be more and more buggy by the week. Considering a move back to windows and a Nokia 6110!
Currently Being ModeratedJun 14, 2012 8:33 AM (in response to enemdee)
I have tried deleting iTunesPrefs and iTunesPrefs.plist files through DiskAid.
Reset Warning and Cache.
Export and Import Library, but still i am getting same error message.
"Attempting to copy disk "IPhone" failed. An unknown error occured (-54)"
Kindly help me, i am not able to put any songs in my Iphone.
Currently Being ModeratedJun 15, 2012 4:16 AM (in response to enemdee)
Thank u so much dude!! m rily gr8ful 2 u coz u have solved ma problem !!! luv ya if there is anything i can do to help u plz let me know THANKS
Currently Being ModeratedJun 15, 2012 6:35 AM (in response to @Mashiat)
Can you please tell me what you have done to solve this error.