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Why does iTunes keep showing a -54 error when I sync my iPad?

After failed update (OSX 10.7.3) I ended up doing a complete reinstall of OSX 10.7.2 and updated iTunes. Tried to sync iPad but got the error message that it was synced to another computer (it's not) but I guessed this was due to the re-install of the operating system. When first connected I backed up and transferred new purchases. I recovered all the itunes media from the iPad with DiskAid and synced but the following message "...iPad cannot be synced. An unknown error occurred(-54) ." persisted to bounce up until I chose to ignore it and didn't click ok.Stopped bouncing but stayed fixed to the screen and the iPad synced anyway. What do I have to do to make this go away permanantly?

iPad 2 Wi-Fi + 3G, iOS 5.0.1

Posted on Feb 10, 2012 7:52 PM

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Posted on Feb 11, 2012 6:50 PM

Same error with the iphone connected.

28 replies

Jun 15, 2012 7:55 AM in response to puneetarora82

@puneetarora82


Ya sure, download DiskAid find it by googling, open it then press( file system-media-itunes control-itunes-then delete iTunesPrefs and iTunesPrefs.plist.) close diskaid , reconnect ur idevice, open itunes and follow the process and then its done !!!! Make sure that itunes is closed when deleting iTunesPrefs and iTunesPrefs.plist.Good luck 🙂

Jun 27, 2012 4:34 AM in response to puneetarora82

@puneetarora82


Ya sure, download DiskAid find it by googling, open it then press( file system-media-itunes control-itunes-then delete iTunesPrefs and iTunesPrefs.plist.) close diskaid , reconnect ur idevice, open itunes and follow the process and then its done !!!! Make sure that itunes is closed when deleting iTunesPrefs and iTunesPrefs.plist.Good luck 🙂

Apr 7, 2014 10:43 AM in response to enemdee

Thanks @enemdee, it worked.


I am on Mac OS X 10.9.2 and using iPad 4th gen with iOS 7.1 (11D167), used iFunBox to delete the file you mentioned. This is the path for the file:

On iFunBox side panel, selected RAW File System > iTunes_Control > iTunes > Ctrl + Click on iTunesPrefs.plist and delete the file


Now no more of "The iTunes Library file cannot be saved. An unknown error occurred (~54)" observed.


Regards

Deep S

Jul 14, 2014 1:53 PM in response to enemdee

THANK YOU enemdee. If you are having problems and iTunes is saying that it is a new phone then just click restore from a backup and un plug your phone

From your computer while it's restoring that's what I did and I do not have to restore




what enemaee sad actually works


P.S. If you want to get the program for free just go to the place where all the Pirates hang out

Sep 1, 2015 9:18 AM in response to traidito

I have the same problem. Just upgraded to Windows 10. My Itunes freezes when connecting my Ipod Touch 5th gen. I tried to plug my Ipod in another computer/Itunes and, instead of freezing, got the -54 error message.

I've read many comments on how to address this issue but I don't get any of them: either they were for Mac or I am just not tech-savvy enough to understand.




Can someone please help us?

Why does iTunes keep showing a -54 error when I sync my iPad?

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