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Address Book is suddenly empty - no contacts displayed

All,


First:

I'm using a late 2008 MacBookPro 17" with 4GB RAM and a 320GB HD.

MacOSX Snow Leopard 10.6.8


Address Book 5.0.3 (883)

Mail Version 4.5 (1084)


Yesterday evening I found that Address Book was empty - no contacts displayed and Mail did not recognize the group name when I entered it in the To field.


Actions I've tried but did not resolve the issue:

  • Restoring Address Book from a Time Machine backup that was previous to when the problem occurred.
  • Deleting the Address Book app
    ~/Library Address Book Plug-Ins
    ~/Library/Application Support/Addressbook and
    ~/Library/Application Support/Yahoo! Sync

And then restoring these same items from a Time Machine backup that was previous to when the problem occurred.

Deleting the Address Book App and then reinstalling from my Snow Leopard Install DVD.


When I restored AB from Time Machine all my entries showed in Time Machine (even the backups made *after* the problem began) all vCards are there and seemingly are restored. But, when I make any effort to use a card or change to a different card, AB quits and it's back to an apparently empty address book.


I have exhausted my limited experience and am hoping someone here can point me in a new direction.


Thanks,

Bob

MacBook Pro (17-inch Late 2008), Mac OS X (10.6.8)

Posted on Feb 14, 2012 7:17 AM

Reply
17 replies

Jun 3, 2013 8:51 AM in response to bernard vi

Bernard,


Thanks for the reply but I have never had an iCloud account (or MobileMe for that matter) so your suggestion can't help in this case.


Solution:


I found that AB uses a Yahoo app, "Yahoo Sync.app", that apparently is required to enable AB to display contacts.


I discovered this by comparing AB (and the support files) on my computer with AB on my wife's computer (also running SL 10.6.8) and noticed a slight difference in the size of the YS.app.


Thinking it might be corrupted, I copied the app from my wife's computer to mine but saw no change. I then copied the support files for the app as well and once that was done I was able to again see my contacts in AB.


HTH


Bob

Address Book is suddenly empty - no contacts displayed

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