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User profile for user: Ammej85
Ammej85 Author
User level: Level 1
0 points

Updated 3GS to 5.0.1 and lost EVERYTHING

I feel sick.


I just updated my 3GS to 5.0.1 and lost everything. It went through the process of backing up before updating. However when I clicked 'Restore from backup' and went through the motions, I had no text messages, no photos, no contacts, no entries in my calender. I feel like I have lost a big chunk of my life.


What did I do wrong?! I'm pretty tech savvy and have even saved my laptop from a virus by manually removing it etc. I have previously backed up/updated and restored with no trouble.


Now I'm left with a phone with absolutely nothing on except all my apps. On one of the restores it puts my contacts on, but they're all in the wrong order, it's ordering them by second name and I can't even get that to change?


Wish I had never bothered updating! Lost a lot of setimentel texts, information and all my dates for everything and appointments are all lost.


If anyone has a clue what i can do it would be so much appreciated. I have searched for similar probalems but not found a solution :-(

iPhone 3GS, iOS 5.0.1

Posted on Feb 19, 2012 5:55 PM

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3 replies
User profile for user: gdgmacguy
gdgmacguy
User level: Level 7
21,885 points

Feb 19, 2012 6:48 PM in response to Ammej85

If you have been using your phone as recommended, you should have minimal data loss from the inability to restore from a backup.


Contacts and calendars should be synched to a computer application like Outlook or Address Book (or a cloud service like Google Contacts or iCloud). The update process does NOT affect these computer applications so your contacts and calendars should be safe and sound in the application ready for synching back to your phone.


Same for photos. It is recommended that photos be imported to your computer as soon as possible after taking them (just as you would import them from any other camera) for storage, archival and safekeeping. Again, your photos should be safe and sound on your computer.


If you've not been using your computer as recommended, you've learned a very hard lesson, I'm afraid.

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User profile for user: Ammej85
Ammej85 Author
User level: Level 1
0 points

Feb 20, 2012 2:36 AM in response to gdgmacguy

But that still doesn't explain why there is no previous back up at all on my computer?


I have since managed to get my contacts back, but they have been oredered by surname and I can't figure out how to get them the other way.


Also I have some photos on there now, of my weekend in Liverpool recently. The weird thing is they are all pics that i took on my actual camera, not my iphone. I also have a few pics that I have saved off facebook and tripadvisor. I don't understand how these have come to be on here?

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Updated 3GS to 5.0.1 and lost EVERYTHING

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