when using airplay can only get sound, no picture.

when using airplay can only get sound, no picture. Any ideas please?

Posted on Feb 20, 2012 10:22 AM

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4 replies

Feb 20, 2012 10:41 AM in response to biddymoore

Websites and third party Apps need enabling before they will allow AirPlay of Video content. Some Website/App developers have not enabled their products, some simply haven't got around to it yet, others have stated that they won't be enabling AirPlay (likely as a result of licensing issues).


I have created a User Tip to list Apps that have been tested with Video Airplay, if you have any Apps that you have tested please leave details in the comments at the bottom of the User Tip or email me if you don't have commenting privileges.

Mar 1, 2012 12:12 AM in response to Winston Churchill

According to the latest communique from Sky, they claim this 'problem' was caused by a firmware update from Apple, and is nothing to do with Sky!!!


see http://helpforum.sky.com/t5/Using-Sky-Go/sky-go-ipad-2-connect-tv/td-p/130105/pa ge/5

Thank you for contacting us regarding Sky Mobile TV.


Apple introduced an update in an earlier firmware version which prevents a number of applications on your Apple device working when connected to your TV using a cable.


Sky Mobile TV is one such application affected by this.


I trust this information helps, however, should you require any further assistance please do not hesitate to contact our team on 08442 411 531 or by replying to the above email address.

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when using airplay can only get sound, no picture.

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