Apple Event: May 7th at 7 am PT
Greetings All;
Is anyone else experiencing unusual behavior in Public Site Manager? Specifically, after I created a new Collection and
began to add content, I began to get a "Sorry, this page is currently being edited. Please try again later." message.
Also, my session seems to "time out" almost immediately.
Syd Rodocker
iTunes U Administrator
Tennessee State Department of Education
Tennessee's Electronic Learning Center
More details about what's going on.
Clicking on the Feed for a Collection (i.e., for us that means clicking on Apple Hosted) usually brings up some data very quickly.
Today, after clicking on Apple Hosted, I'm seeing Feed Editor in the upper right, and underneath that I see the words Channel and Items -- but then there's nothing else displayed at all!
It's as if Apple's servers can't find or display any info for that collection (and now I've seen this bizarre symptom on multiple collections.)
Rather disconcerting, to say the least.
Greetings Kenny;
I'm experiencing the same behavior on our site this morning! I created a couple of collections yesterday but today all I get is, like you a blank page when I try to add a new collection of access an already created collection. Not good! Hopefullly the Apple iTunes U team is monitoring this discussion! All best...
Syd Rodocker
Apple iTunes U Administrator
Tennessee State Department of Education
Tennessee's Electionic Learning Center
Hi Syd.
Your workaround from a month ago (of using iPad Safari instead of Mac OS Safari) works in this situation!
With iPad Safari, I don't see a blank page -- I see all the content I normally would.
I'm using Safari 5.1.5 on my iMac. Not sure why the content isn't visible with Mac OS Safari.
Someone from Apple --- please inform us (and/or fix the problem).
Thanks......k
Kenny;
Glad you were able to make some headway! Have you tried accessing PSM using the iPad link (see attached)?
https://sitemanager.itunes.apple.com/WebObjects/DZStudio.woa/wa/SignIn
Syd Rodocker
Apple iTunes U Administrator
Tennessee State Department of Education
Tennessee's Electionic Learning Center
We just got our Public Site and are receiving the same error. Any updates on a fix? The link doesn't resolve the issue for us.
Thanks,
Nick
I have this behaviour today also. I'm now locked out of the collection I was working on.
I've tried the above workarounds but they don't work for me. I guess I'll wait for it to time me out and then start again. Please let me know if we get an official fix!
James
Greetings James;
Sorry you've encountered this issue! Although our site in Tennessee is working as expected, we have encountered this issue before (see previous posts). Apple does monitor these discussions. Hopefully you'll have an answer soon.
Could you post a link to your iTunes U site? I would expidite Apple's follow up on this issue. All the best...
Syd Rodocker
Apple iTunes U Administrator
Tennessee State Department of Education
Tennessee's Electionic Learning Center
James & Nick;
Can you send specific information and the issue and links to your site to the following email address? You should get a prompt response from Apple. All the best...
Syd Rodocker
Apple iTunes U Administrator
Tennessee State Department of Education
Tennessee's Electionic Learning Center
Odd Behavior in Public Site Manager
