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Cinema display won't turn on

So my cinema display will not turn back on if I have it on, remove the cord from computer then try to put the cord back in. However if I put the usb back in and put my mouse in the cinema usb port the mouse still works. I restarted my computer and the display turned back on but I am afraid of ever taking the cord out again. My main computer is a MacBook Pro.

MacBook Pro, Mac OS X (10.7.3)

Posted on Feb 22, 2012 2:48 PM

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Posted on Apr 7, 2017 4:48 AM

This fixed my problem! Thanks!!!!

None of the other suggestions worked but when I unplugged all of the cables from the display (USB, Thunderbolt, Ethernet) then unplugged the monitor for 15 seconds, everything booted back up properly when I plugged the power back in! Thanks for the suggestion!

89 replies

Mar 9, 2012 4:55 PM in response to Jeff Cairns

I found that if I leave the USB plugged in while I disconnect the displayport cable, It won't completely shut off. Then I can unplug the USB and power. This seems to work. However, if I am gone for long periods of time the monitor will need to be unplugged and restarted for it to work again.


I got this as a gift last summer and used it with my new Macbook Air. I updated the firmware right away and I was just wondering if everyone had updated their firmware as well. According to Apple that means the 1 year warranty is up. I should have traded this in for a thunderbolt display for the extra $50.

May 22, 2012 5:04 PM in response to MrWolvz

This is happening to me too. It started a couple of months ago, out of the blue, and today it won't start no matter what.

In reply to the posts by X423424X, this is not due to repetitive plugging and unplugging or the other options you suggested. In my case I have treated my display with very good care. It is happening to many clients throughout the country. It is definitely a problem with either the display or the power adapter.


It would be good to see a Mac representative step up and discuss this in a professional fashion.

Apr 27, 2017 1:24 PM in response to ZachMacVT

I've had my 24" Cinema display since it was new - 2008, that's 9 years. I've never used the USB ports on the back and it has worked flawlessly. I recently erased and reloaded the mac mini it was attached to and when I did, I used the USB ports in the back of the monitor for a keyboard and a mouse. Within a week the mini completely died, and the monitor went blank. When I attached the monitor to a 2012 MacPro with all USBs still connected into the monitor, it only flickered and went black. It still had power and the laptop recognized that there was a second monitor but it was black, or almost black. I could see a faint change in blackness. I unplugged the USBs and connected those to the laptop. The only way I can get my display to work is if i have it plugged into the laptop when the laptop does a COLD boot - it will not come on with a restart, or by unplugging the monitor over and over. I turned off the sleep, put it on screen saver, and it functions for now. It is darker than it was tho. Thanks for all the good tips. I think the monitor would have continued to function well had I NEVER used the USB ports in the back of it. The mini dying was just a separate problem in my view.

Feb 24, 2012 6:27 PM in response to MrWolvz

I swear I just keep unplugging the minidisplay and replugging it over and over and randomly one of the times the cinema just decides it wants to turn on.


That tells me you have either defective plug or socket. I cannot say which it is. But I can tell you constantly plugging and unplugging electronic connections is hard on both the plug and socket, probably more the socket that the plug. Wires attached to a plug can break from constant bending and pulling. Worse, plugs can loosen in their mounting and possibly break solder connections to its pc board. Either way the result can be an intermittent connection, no connection at all, or sometimes stays connected if you are lucky. Sounds like what you are seeing.


I think you may need to get this professionally diagnosed.

Feb 24, 2012 10:26 PM in response to X423424X

Ugh, well thank you for the advice. I guess I'll take it to the apple store. It's just really frutrating. For a week or two it worked fine. No problem, then suddenly it's a 5% shot it will even work. I got the minidisplay to DVI on Amazon vs. BestBuy because it was $2 vs. $30 so maybe that's it... I hope. Well thanks again, just so frustrating how advanced our technology is yet how easily it can become malfunctional sometimes.

Feb 24, 2012 11:49 AM in response to X423424X

I just gave this a shot. I've had to do it before when my girlfriend's trackpad stopped working. However, I did not have the same success. Still nothing from the other screen. I swear I just keep unplugging the minidisplay and replugging it over and over and randomly one of the times the cinema just decides it wants to turn on.

Mar 4, 2012 3:22 PM in response to MrWolvz

I have an early 2011 MBP and a 27 inch Cinema Display. Sounds like I am having the same issue. So far, no solution.


If I unplug the MiniDisplay port cord (All Original Apple cables) from the computer, when I try to replug in the MiniDisplay Port cable - the Cinema Display does not activate. I must try several unplug-replug ins to get the Display to light up. Usually takes about 10 attempted unpluggings and replug attempts for the display to come to life.


An SMC reset - has not effect.


I am now on my second Cinema Display - My first display was replaced at the Genius bar - they said it had a defective "logic board". The second display - operated normally for about 6 months, but over the past month has been exhibiting these same problems. I still have a bit of time before the one year anniversay for the Display so the warranty is still valid. Given that this is the same issue that happened with the first display - I guess I will need to buy the extended warranty. Don't like the idea of having to pay to have this problem fixed on a regular basis.

Mar 4, 2012 3:47 PM in response to Jeff Cairns

I must try several unplug-replug ins to get the Display to light up. Usually takes about 10 attempted unpluggings and replug attempts for the display to come to life.


If this happened with two displays that tells me you have a problem with the socket in the computer. It must have a loose solder joint or some other mechanical problem.


Of course if you are pluging/unplugging for 10 repeated times, over the course of time, IMO, that's a good way to loosen any socket.😉

May 26, 2012 9:07 AM in response to MrWolvz

have had my 23 " apple cinema display go bad after installing Lion. There was a power outage issue last week as well but I have a surge protector and thought that protected my Mac? 'Went on line and got a support guy to call back as a "one time exception" since I recently intalled Lion. Together we tried to restore the display going through his suggested steps. He mentioned that there was an update for Lion and cinema displays but I had everything up to date. ... 'No luck getting the display to work and tech told me to get it serviced. I live 2+ hours from Apple stores. Is it as simple as getting a larger 150 W compatible power adapter instead of my current 90 Watt one?


annie

Cinema display won't turn on

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