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My iChat suddenly stopped working. I'm using version 6.0.1, with OSX 10.7.3 on a MacBook Pro. Preferences is not highlighted and it shows that there are no accounts configured. Any suggestions?
MacBook Pro, Mac OS X (10.7.2)
Hi,
In the Finder use th GO Menu and hold down the ALT key and then select Library.
In here navigate to the Preferences Folder
Delete (Drag to Trash) the file called com.apple.ichat.plist
Restart iChat.
Can you access the Preferences now to Add Accounts ?
9:33 PM Thursday; February 23, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images." No, Seriously
No, I still can not. Preferences is still faded. And, since I posted the original message, I discovered that FaceTime on my Mac has the same problem. Not sure if it's related.
Hi,
Has any info changed in either System Preferences > iCLoud
or System Preferences > Mail, Contact and Calendars ?
10:11 PM Thursday; February 23, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images." No, Seriously
I had Mobile Me & iCloud. Got a notice yesterday that my Mobile Me account subscription was ending soon. But since I already had an iCloud account I wasn't worried. I didn't change anything myself.
Which do you use in iChat ?
10:19 PM Thursday; February 23, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images." No, Seriously
I use AOL IM. Not sure whether I use Mobile Me or iCloud, if that's what you mean by "which."
Hi,
MobileMe will give you an name that Ends @me.com and it can be used in iChat whilst it is still valid.
iCloud also gives you @me.com names but they tend to be linked to a previous Apple ID.
Technically both are Valid AIM Screen Names (if you keep the passwords to 16 characters or Less).
So we could have a MobileMe name that has "Run Out" and is not longer valid.
10:28 PM Thursday; February 23, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images." No, Seriously
Thanks for the info. My iCloud account is tied into my regular email. However, since iChat tells me I don't have any accounts configured, where do I go to configure my account?
HI,
We probably need to check a few places.
1) Check in System Preferences > iCloud that the name is listed and appears to log in to iCloud.
2) In System Preferences > Mail, Contacts and Calendars check that the same iCloud ID has Messages enabled.
Repeat for all IDs that should be in there that iChat can access.
3) Keychain
In Applications/Utilities open Keychain Access.
In the top left panel select the Login item if not selected
In the lower left select Passwords.
Find and check the items on the right.
Double clicking an item brings it up in it's own window.
Click the Show Password Box (Confirm your Login Password and "Allow Once")
Does this password seem to be correct ?
In the individual panel click the Access tab/Button
Is this allowing Messages/iChat to access the password ?
At present you will not have lost your Buddy list as these are held on the servers involved (Screen Names only) and iChat links with the Address Book for "Real Names".
This will mean that we can delete the com.apple.ichat.(xxx).plist items if required.
7:37 PM Friday; February 24, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images." No, Seriously
Believe it or not, after restarting my Mac this morning, iChat & FaceTime was working normally. Not sure if the mere fact of turning off the computer made the difference.
I certainly appreciate all the time you spent trying to help me with my problem. Have a great day & a super weekend!
No Problem,
Thanks for letting me know
9:09 PM Friday; February 24, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images." No, Seriously
I have the same problem... I had it with iChat on Lion and now Messages on Lion... rebooting will work but that's something i don't want to do regurarly ...
I think it has to do with a subservice of the OS that is broken, or at least stayed the same between ichat and messages
Restarting the program doesn't work... force quitting it won't work either...
is there a subservice in the OS that handles these things?
greetings
For it's worth, since I restarted my Mac over a month ago, the problem has not occured again.
I still have it sometimes with Messages...
However, i've found the process: "imagent"
it is sufficient to quit the proces from activity monitor to restart it. Messages automatically reaches the new process. it saves me from having to reboot!
I see you have found it.
(And where to Quit it)
8:23 PM Monday; March 26, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images." No, Seriously
iChat suddenly stopped working. Using version 6.0.1 with OSX 10.7.3 on a MacBook Pro. Preferences is not highlighted and it shows that I have no accounts configured. Any suggestions?
