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Itunes radio error message.

Radio worked fine...now it does not.

Get the following error message:

An error occurred while contacting the radio tuning service. Check your Internet connection, or try again later.


No changes to any network settings. No changes to anything. Internet working perfectly. Itunes store working perfectly. Radio worked fine everyday since I got this machine and now get this error message.

MacBook Pro, Mac OS X (10.7.3)

Posted on Feb 24, 2012 8:12 AM

Reply
241 replies

Mar 17, 2012 5:41 AM in response to bru2

Yes the fax thing does seem a little strange...maybe the fax is just a hurdle to prevent e-mail floods....I did fax Steve Jobs once while trying to raise corporate funding for Herbie Hancock's Imagine Tour.... I did get a response.......anyway I am a long-time customer and shareholder ( and I'm on vacation with my family right now and not wanting to worry about this)......My discussions with Apple support are well documented, plus this support thread adds a huge amount of input that I would use if I were an Apple developer.....I do plan to bring this issue to Mr. Cook's attention......


Best!

Mar 18, 2012 11:54 PM in response to Danger Cell

Well...here we are late Sunday evening. I'm afraid I've not had the opportunity to deal with all this for several days, having spent the last several days either under the weather or just plain in hospital.


However, having just now tried it, I am once again achieving a full and succesful inventory dump. Albeit very very slowly.


No doubt the whole thing will take a powder again by morning. That has seemed their habit of late...fix the problem on the weekend, throw the lot to shambles through the week.




....sT

Apr 15, 2013 8:27 AM in response to Danger Cell

They fixed the error I opriginally posted last year with an update. Mostly listen to XM and my own collection lately but think I'll go back to the radio channels for a while.


I just tried some channels I like and they played fine. Then I tried the 6 BBC channels. The three BBC 4 did not come in at all (Keep trying to connect). The #5s and Central came in topnotch.

Sep 11, 2013 12:59 PM in response to Danger Cell

My iTunes hogged the CPU at 96% and still didn't finish. The message was "Contacting tuning service..."


I fixed the problem by removing folder "~/Library/Caches/com.apple.iTunes", e.g.: /Users/joe/Library/Caches/com.apple.iTunes


I did not bother to figure out what file was causing the problem, so I just deleted the whole folder.


Note 1: You need to quit iTunes before removing the folder.

Note 2: The Finder does not show the folder, you need to navigate to it with the "Go to folder" dialog. You can remove the folder from the command line too like I did.

Note 4: Just in case, make a back up copy of the folder somewhere.

Apr 4, 2014 3:53 PM in response to Danger Cell

Same problem with me, Using iTunes 9 on a G4 powerbook running Tiger.

Things worked just fine until this morning when I decided to do a re-start. I do that every couple of months just because. Well, I shouldn't have done that. Now I get the same message as the others including one saying that iTunes can not connect to the upgrade server. Interestingly, it connects just fine to the iTunes Store. Go figure ~

Itunes radio error message.

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