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"An error occurred while contacting the radio tuning service. Check your Internet connection, or try again later."

Hi.

Have listened every day, no problem. Today I get:


"An error occurred while contacting the radio tuning service.
Check your Internet connection, or try again later."


Anybody knows whats going on? Thank you.

W.W.

Posted on Feb 24, 2012 1:06 PM

Reply
36 replies

Feb 26, 2012 7:11 AM in response to Soeurtom

Open Itunes. Go to Edit and scroll down to the bottom click on Preferences. It will open a menue box called General Preferences. go to the right icon named Advance and open it . Look half way down and you will see Reset iTunes Store cache: and in a box beside it Reset cache. Press the box, then restart iTunes and that should fix this problem. It did for all my computers running XP 32 bit, Win7 64 bit.

Feb 26, 2012 7:13 AM in response to Walter Wedler

Open Itunes. Go to Edit and scroll down to the bottom click on Preferences. It will open a menue box called General Preferences. go to the right icon named Advance and open it . Look half way down and you will see Reset iTunes Store cache: and in a box beside it Reset cache. Press the box, then restart iTunes and that should fix this problem. It did for all my computers running XP 32 bit, Win7 64 bit.

Feb 28, 2012 7:10 AM in response to Walter Wedler

I encountered the same problem yesterday after my wife had downloaded an .mp3 file. Resetting the Itunes store cache did not work for me, but clearing the Temporary Internet Files in Internet Explorer DID work! Just go to Internet Explorer, click on "Tools," then "Internet Options," then "Delete" under Browsing History." Check only the "Preserve Favorites website data" and "Temporary Internet files" boxes, then click "Delete." Say a short prayer, and you should be up and running again . . .

Mar 1, 2012 12:57 PM in response to Walter Wedler

For a few days now "An error occurred while contacting the radio tuning service. Check your Internet connection, or try again later." Is a constant problem.


I listen to iTunes radio all the time so I'm absolutely sure there's been a change, must be in the last update. Anything to do with the new radio restrictions coming into force in the USA?


C'mon Apple, don't let us down.

"An error occurred while contacting the radio tuning service. Check your Internet connection, or try again later."

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